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Excellent 8.2
Based on 2731 reviews

Agoda Verified Reviews

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Excellent



based on 2731 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 8.0
  • Food/Dining 7.4

9 ahmad N.
Malaysia
June 21, 2014
Nice
Friendly, nice and clean
Very good

6.7 David S.
Malaysia
June 20, 2014
Well organize
Well organize , clean and suitable for business traveller
Good just the food is a not value for money, hope they will improve their variety , just order satay for rm31 at room service , is just half a dozen . Anyway overall is still a suitable for business traveler

7.7 Tan T.
Singapore
June 20, 2014
Good
Room,
Good

9 Stefan F.
Germany
June 17, 2014
Perfect. Everything was perfect.
Location. Cleanliness. Adequate equipped rooms.
Great. Would definitely stay there again.

6.3 ESTHER L.
Malaysia
June 17, 2014
Good location, bad services
Spa is great, gym activities very good, good location.
Location is good. Room is so so, its really a 3 star hotel. NO tissues in toilet, ammenities are sub standard. The staff service is very disappoiniting. They are undertrained, from the bell boys who does not know his direction (mind you, am talking about 200 meters radius from the hotel). The concierge service attitude is simply" ignorant". Its football season, hotel bar not full, bought a bottle of red wine, and for 90 minutes, not once, waiters around the bar came and refill the empties glasses. Bought 4 apple strudels, badly baked. Toilets on the ground floor are very dirty. Gym is good and equiped, pool is family oriented. Asked for taxi from concierge to go to Bako Restaurant which is 15 mins away, was waited for a long time and no taxi came. Waiting in front of the hotel, saw two ladies trying to get into a private car, my boyfriend had to opened the door for them because they were too weak trying to get into the car. The bell boys were chatting up with each other and none came to "serve"?!!!!!! I am appalled with the standard of Pullman, considered their reputation. NO taxi still, frustrated and went down to Hilton(100 meter away) and had a great meal in the western restaurant. NO staff ever smile at the front desk.... Looking around for 3 days, you never see any supervisor neither. Its a frustrating stay in Pullman Kuching.

8 Gerald W.
Malaysia
June 13, 2014
First time stay
Beautiful, Spacious,Clean
First time book in this hotel for event. Overall is good.

9 Loh C.
Malaysia
June 11, 2014
good environment
comfortable , clean , good location
the wifi should not have set limit to guess

8 edwin C.
Indonesia
June 11, 2014
superb but needs more detail on service
centrally located, comfortable and quiet
everything is fine, only need more works on finishing detail at the bathroom.

9 Micheal J.
Malaysia
June 11, 2014
Comfortable and relaxing
Comfortable bed, clean room and strategically located
Comfortable and relaxing stay.

9 Micheal J.
Malaysia
June 11, 2014
Comfortable and relaxing
Comfortable bed, clean room and good bar
A very comfortable and relaxing stay.