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Excellent 8.2
Based on 2792 reviews

Recent customer comments

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Excellent



based on 2792 reviews
  • Cleanliness 8.6
  • Facilities 7.4
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.4

Stefan F. from Germany
Solo travelers
Stayed one night in December 2013
Perfect. Everything was perfect.
Location. Cleanliness. Adequate equipped rooms.
Great. Would definitely stay there again.
Reviewed June 17, 2014

ESTHER L. from Malaysia
Couples
Stayed 2 nights in June 2014
Good location, bad services
Spa is great, gym activities very good, good location.
Location is good. Room is so so, its really a 3 star hotel. NO tissues in toilet, ammenities are sub standard. The staff service is very disappoiniting. They are undertrained, from the bell boys who does not know his direction (mind you, am talking about 200 meters radius from the hotel). The concierge service attitude is simply" ignorant". Its football season, hotel bar not full, bought a bottle of red wine, and for 90 minutes, not once, waiters around the bar came and refill the empties glasses. Bought 4 apple strudels, badly baked. Toilets on the ground floor are very dirty. Gym is good and equiped, pool is family oriented. Asked for taxi from concierge to go to Bako Restaurant which is 15 mins away, was waited for a long time and no taxi came. Waiting in front of the hotel, saw two ladies trying to get into a private car, my boyfriend had to opened the door for them because they were too weak trying to get into the car. The bell boys were chatting up with each other and none came to "serve"?!!!!!! I am appalled with the standard of Pullman, considered their reputation. NO taxi still, frustrated and went down to Hilton(100 meter away) and had a great meal in the western restaurant. NO staff ever smile at the front desk.... Looking around for 3 days, you never see any supervisor neither. Its a frustrating stay in Pullman Kuching.
Reviewed June 17, 2014

Gerald W. from Malaysia
Business travelers
Stayed 3 nights in June 2014
First time stay
Beautiful, Spacious,Clean
First time book in this hotel for event. Overall is good.
Reviewed June 13, 2014

Loh C. from Malaysia
Business travelers
Stayed one night in June 2014
good environment
comfortable , clean , good location
the wifi should not have set limit to guess
Reviewed June 11, 2014

edwin C. from Indonesia
Couples
Stayed one night in June 2014
superb but needs more detail on service
centrally located, comfortable and quiet
everything is fine, only need more works on finishing detail at the bathroom.
Reviewed June 11, 2014

Micheal J. from Malaysia
Couples
Stayed 2 nights in November 2013
Comfortable and relaxing
Comfortable bed, clean room and strategically located
Comfortable and relaxing stay.
Reviewed June 11, 2014

Micheal J. from Malaysia
Couples
Stayed one night in December 2013
Comfortable and relaxing
Comfortable bed, clean room and good bar
A very comfortable and relaxing stay.
Reviewed June 11, 2014

Ngau K. from Malaysia
Couples
Stayed 2 nights in June 2014
Good but bathtub needs to be throughly clean
Luxury Hotel
Reviewed June 10, 2014

Chun C. from Malaysia
Business travelers
Stayed 2 nights in March 2014
Great as always
Location, value and comfort
Pullman Kuching has always been my personal favorite hotel whenever I visit Kuching. Rooms and the staff service are always top notch and I would highly recommend it to anyone visiting Kuching.
Reviewed June 09, 2014

Sui L. from Malaysia
Solo travelers
Stayed one night in June 2014
Clean and comfortable room, value for money
The location, comfort and high speed wifi
Overall was satisfied, except that the check in is rather slow
Reviewed June 09, 2014