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Excellent 8.2
Based on 2794 reviews

Recent customer comments

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Excellent



based on 2794 reviews
  • Cleanliness 8.6
  • Facilities 7.4
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.4
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Kim K. from Singapore
Business travelers
Stayed 2 nights in May 2014
first stay
location, huge room and friendly staff
first stay. room is huge. TV program is limited.
Reviewed May 16, 2014

Wai L. from Hong Kong
Business travelers
Stayed 3 nights in May 2014
Good location but bad service
Location
This was my third times staying in Pullman Kuching Hotel. When I check-in, the room was not fully clean and there were 2 lights broken in the bathroom. After I called the reception to send someone to fix them, I have waited for 10 mins for the repair, but the house keeping never come up for cleaning again.
Reviewed May 16, 2014

NURAZHANI A. from Malaysia
Solo travelers
Stayed one night in December 2013
comfortably superb.
very comfortable and very nice view.
Superb. Really want to stay here again.
Reviewed May 15, 2014

Mohamad Y. from Malaysia
Couples
Stayed 2 nights in January 2014
Lovely Stay
Centrally Located, Friendly and Clean
The hotel is centrally located in the middle of the town. Its very clean, spacious and friendly staffs. Parking is not too bad. Restaurant all around the hotel, easy to find food. Nightclub also near, for those who like to enjoy nightlife and drinking. Its very recommended for business traveler, couples and solo.
Reviewed May 15, 2014

Grace L. from Malaysia
Business travelers
Stayed 5 nights in May 2014
Nice hotel, need improvement
Friendly staff, near to shopping centre, big and clean room
The hotel is big and nice. A few things I am not very happy with. 1st is the elevator slot card system that didnt work too well. During my 5 days stay, I had problems with it every day. To change the card was a pain, the elevator was the other end from front desk. Once I had to walk twice to get the card working. Should change to touch card system instead. Another thing is the wifi which we had to login with a password. My package had expired after 500mb which wasnt possible as I just checked a few emails. Called the One touch centre, passed to the front desk that no one will pick up the phone and I gave up a few tries. The next day the same thing persists, this time I havent even logon and already said over 500mb. Got upset, told the guy on the other end that no one actually pick up phones after many tries. However, it was rectified about 10min later when they called me back.
Reviewed May 14, 2014

Hazel C. from Malaysia
Business travelers
Stayed one night in April 2014
Pleasant, comfortable room
Centrally located, clean and large room
Pleasant. Room was large. Hotel has direct access to a shopping mall.
Reviewed May 13, 2014

shamzumi Y. from Malaysia
Business travelers
Stayed one night in January 2014
Excellent
Nice and comfortable hotel in Kuching
The room is big and nice but internet connection is very slow
Reviewed May 13, 2014

SUK L. from Malaysia
Business travelers
Stayed one night in May 2014
pleasant stay
location new and clean
this is my second stay in this hotel. My first stay was 5 years ago when the hotel just opened. I must say the maintenance of the hotel is quite good as the hotel still look fairly new. the shopping complex that is attached to the hotel is not happening at all. Card-key system in the hotel is horrendous. getting access to the lift and into the room is so frustrating. u need to keep on trying till u get the hang of how u slide the card to get the green light. Taxi in Kuching is expensive for short distance within the city.
Reviewed May 12, 2014

Nicholas Y. from Malaysia
Business travelers
Stayed one night in April 2014
It was a nice hotel with great friendly staff
The room was spacious and comfortable with next door to cafe and shoppings
It was a pleasant stay
Reviewed May 12, 2014

NOOR H. from Malaysia
Families with young children
Stayed 2 nights in September 2013
comfortable hotel
comfort, nice, clean
the room is nice, comfortable and clean.
Reviewed May 12, 2014