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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Excellent

8.2

based on 2718 reviews

2440 reviews in English

Value for Money
8.0
Location
8.6
Staff
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2718)
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Tee J. Couples Malaysia, December 22, 2013
Nice stay in Kuching

Cleanliness, proximity to restaurants, nice pool & lobby
7.3
Enjoyed my stay at Pullman Kuching. nice, clean hotel with huge lobby & nice swimming pool. rooms were clean. Hills shopping mall just beneath the hotel (however, lifts were not working & it was a hassle)
Hii C. Families with young children Malaysia, December 22, 2013
great stay

great felt
9.3
Mas R. Families with young children Malaysia, December 22, 2013
check in very slow..casheir also slow

nothings special about this hotel because staff not friendly n very lazy staff
5
Check in counter... do no I have 2 room when I check in.. Room service... not pick up telephone I must order true operator and take long time to bring 1 teh tarik to the room.. Coffe house..service very slow must wait 30 minit to bring my order and cashier must wait 15 minit to pay my bill
Nurazhani A. Solo travelers Malaysia, December 22, 2013
comfortably superb.

very comfortable and very nice view.
9
Superb. Really want to stay here again.
Micheal J. Couples Malaysia, December 22, 2013
Comfortable and relaxing

Comfortable bed, clean room and good bar
9
A very comfortable and relaxing stay.
Priscilla S. Families with young children Singapore, December 21, 2013
quiet comfortable hotel, big room, great bathroom.

Spacious bedroom, huge bathroom, nice pool
8
Hotel room is nice and confortable. However, cleanliness needs to be improved. Thick layer of dirt on window frame and bed board. Table top also has thin layer of dirt. It seems to me that the housekeeping team didnt have eyes for details. Chair was wobbly, we got them to change it. They forgot to give us a new roll of toilet paper when they cleaned thd room. We told th them at the reception, but wasn't done until i made a call to the housekeeping dept. Overall, my stay is pleasant as hotel is new. But the housekeeping team need to work harder in maintaining the cleanliness. The shopping mall connected to the hotel called 'The Hill' really has nothing much to offer. Only few shops with miserable crowd. Dont waste your time there, get a taxi and go to The Spring instead. No free wifi except at lobby which is a minus point.
William D. Families with young children Belgium, December 21, 2013
good hotel, very poor wifi

breakfast, nice rooms, large bathroom
8
The pullman kuching is a very good hotel, with a spacious room and xtra kingsize bed. Large enough to sleep with 3 (our 3 yr old daughter slept between us). It has a good breakfast buffet and a nice pool, e ven a childrens pool. One major problem: very bad wifi connection. Normaly, you get a one hour a day free access in the room, and unlimited access in the lobby, but the connection is soooooo slow, that it wasnt enough to even download a simple newspaper. After complaining, the staff changed the one hour free into a free of charge flat fee (normaly 50 RM a day!!!!!), but that didnt change the fact that the connection was still too slow to access the internet. But with flat fee, it allowed me at least to download my newspaper (it easily took 3 to 4 hours for a download). This is inacceptable for a business hotel (luckily, we are on holiday).
Yew K. Couples Malaysia, December 20, 2013
A very relax stay of two wonderful nights at Pullm

Good swimming pool, spacious room and very clean
9.7
Kian L. Business travelers Malaysia, December 20, 2013
Disappointed with the cleanliness of the hotel

Large room, large bathroom, good location
5.7
The room and bathroom is huge. Great location as well. The only downside was my pillow. It has blood stains all over my pillow. Disappointed that they did not replace the pillow. Huge let down from such a good hotel.
Sia B. Business travelers Malaysia, December 20, 2013
Comfortable & Luxury

Clean, New and reasonable price
8.3
Great Great Great Great Great Great Great Great Great Great
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