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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 389
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

from 738 reviews

Value for Money
8.4
Location
8.8
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.5
Food/Dining
7.5
Couples (738)
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Gerald L. Couples Australia, June 22, 2015
Good food,location

Food,location
9.7
Yin-Hsien C. Couples New Zealand, June 21, 2015
Average hotel, should have stayed in Hilton

None
4.3
Melissa T. Couples Malaysia, May 29, 2015
Unfriendly staff

Clean, Spacious, Big Bathroom!
7
The rooms in general are good, Pullman standard. However, staff was unfriendly and unhelpful. Sent our laundry in for the first night, but did not receive it the second day. When called at 8pm to check on laundry status, the housekeeping just said "We are Close". Next night, asked for a wine opener and waited for two hours - despite few phone calls, they still did not bring up the wine opener. Waitresses in the bar did not have sufficient knowledge to serve customers.
Bee K. Couples Malaysia, May 20, 2015
strategic location

strategic location, value for money and clean
7.7
the hotel is located strategically in kuching town - near to the river cruise the room is spacious and clean value for money would recommend friends to stay here
Kwee G. Couples Malaysia, May 16, 2015
a nice 5* hotel

1. location. 2. room is clean and comfortable. 3. All the things in the room are in working conditions.
8.3
I have good experience for my two nights stay. I only use the facilities in the room and breakfast at the restaurant. Check in is fast and helpful staff, the bell boy show us how to use the lift with key card and key card was too sensitive, bell boy tried a few time to access the room. After we went out and we have problem to access to 11 floor in the lift. We go to the receptionist and she prepare new cards cards for us. She even go with us all the way to our room to make sure the new cards are working. A big thumb up for the girl. (i should take down her name). The new cards were working fine for my nights stay. The foods for the breakfast are tasty and many choices. Check out was so fast and suprised me, after I returned the key card and the girl key in the room number in the pc. Less than half a minute she said is ok and all done. (imagine I have to wait 15 mins for them to check the room at Damai Puri hotel) The staff are helpful but most of them are too serious look (another tumb up if they smile a bit)
Satoru T. Couples Japan, May 9, 2015
Nice 5-star hotel

Closed waterfront, Wide and crean room, Delicious breakfast
8.3
Zaidayu H. Couples Malaysia, May 4, 2015
Comfortable & cozy

The toilet was luxurious, the service was friendly, the food was nice
10
It was really nice.. Everything was perfect..
Wee H. Couples Malaysia, May 3, 2015
Poor house-keeping

Location, price, large room
4.7
Checked us into a wrong room. Room not very well cleaned up. Litter at lift lobby unattended for days. Good location, competitive rates. Large rooms.
Kimberly S. Couples United States of America, April 20, 2015
Convenient, comfortable and clean

Location, nice rooms and friendly taxi drivers right outside the door
10
We liked it and will stay there again next time we are in Kuching. The only complaint is that the cable TV was not working on our second night there, and it was a hotel-wide problem that could not be fixed on a Sunday night! Oh well.
Siew K. Couples Malaysia, April 8, 2015
????????

Nothing to comment ! Staff are not well trained !
6.7
Below expectation ! Disagree this is a 5-star rating hotel. I would rate it 3-star !

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Customer Reviews - Pullman Kuching Hotel, Kuching

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