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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Pullman Kuching Hotel Kuching - Guest Room Pullman Kuching Hotel Kuching - Guest Room Pullman Kuching Hotel Kuching - Guest Room Pullman Kuching Hotel Kuching - Pub/Lounge Pullman Kuching Hotel Kuching - Lobby Pullman Kuching Hotel Kuching - Restaurant Pullman Kuching Hotel Kuching - Guest Room Pullman Kuching Hotel Kuching - Restaurant Pullman Kuching Hotel Kuching - Guest Room Pullman Kuching Hotel Kuching - Restaurant Pullman Kuching Hotel Kuching - Guest Room Pullman Kuching Hotel Kuching - Restaurant
Area: Kuching City Center Number of Rooms: 389
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
312 reviews

Value for Money
8.0
Location
8.7
Staff Performance
8.4
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.5
Food/Dining
7.4
Families with young children (312)
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Rian W. Families with young children Indonesia, February 28, 2015
Worth the price

Good location, hotel cleanliness
7.7
First day arrived the security feel hasitate to open the car door for us as we arrive with a quite small and old taxi car (do you really judge a guest from their look?) but after the taxi guy talk to them, they finally want to help us out with our luggage! But not a big deal as the front desk staff make us satisfied with their services. We love the room as it feels comfort, new, clean and quite spacious. After have a small nap we decided to go for a swim, the pool was alright but they need to give more attention to the day bed as its quite dirty and dusty. The next day we had breakfast, all of the staff from Puzzle restaurant are so helpful and done a great jod with the services as we bring a young baby with us, they help us out to make congee for our baby (even though its not on the menu). After that on lunch time we decided to find a good place to eat outside the hotel, ask to the concierge he gave us couple of good places to go (so helpful) and after finish from the walk he still pay attention to us by asking about our day. Everything is perfect until we came back to the room to take a shower and found out the room already being clean and they didnt gave us any towel, so fine, we need to order to the house keeping and it took so long! So while waiting for the towels we decided to order some dessert and it took 1 hour for the dessert (didnt taste that good) and 1 and a half hour for the towels. Overall we would like to come back here again and avoiding their room service. Still the best services you can get from this city afterall.
Teo S. Families with young children Malaysia, February 25, 2015
The hotel and room less of maintaining

Location,convenient
6.7
Over rated on this hotel brand if compared to five stars hotel .... I rated this hotel 3 stars
Sie T. Families with young children Malaysia, February 20, 2015
Excellent

Cleanliness, Friendliness & Comfort
10
Good
Eric T. Families with young children Brunei Darussalam, December 30, 2014
nicely spacious room

spacious room, nice big windows see through view
9.3
Keh H. Families with young children Malaysia, December 26, 2014
Disappointed

Location
5
Poor management staff, longer then expected check in time and empty promise for my request. Poor handling for food during breakfast time, fly on the display food, wet floor in the food serving area and super dirty window when see thru from inside toward outside view.
Bee S. Families with young children Malaysia, December 25, 2014
Unexpected Service

Standard, cleanliness and good location
5.3
As we are Chinese business people, we are quite religious in certain areas and that's why we did request some inquiries on not to provide room which stated no.4 and do not provide corner type of room. However, the staff mentioned I do not request on these matters which made us not really satisfied with these issues. Thank you. I hope this matter can be overcome.
Bee S. Families with young children Malaysia, December 25, 2014
Unexpected Service

Standard, cleanliness and good location
5
As we are Chinese business people, we are quite religious in certain areas and that's why we did request some inquiries on not to provide room which stated no.4 and do not provide corner type of room. However, the staff mentioned I do not request on these matters which made us not really satisfied with these issues. Thank you. I hope this matter can be overcome.
Ching H. Families with young children Malaysia, December 7, 2014
not worth the money. tricky internet surfing.

parking but at times counter closed.
3.7
Mazenah T. Families with young children Malaysia, December 4, 2014
Excellent and Superb

The deluxe room is spacious, clean and comfortable
9.7
Very nice and relax
Ursula U. Families with young children Malaysia, November 24, 2014
Would be excellent if it was Not Stinking.

Location.
7.3
I always stay at Pullman whenever I'm in Kuching City. I was quite disappointed with the condition of our room on my last trip. Our room was Stinking smells of cigarettes smoke tho' it was at the non-smoking floor. It was really unpleasant to sleep in that kind of conditions and smell for 3 nights. This is the 2nd time it happened to us. The air conditioning also very noisy. I requested for a Non-Smoking Floor and I was given the Smoking floor at first but the receptionist saw my booking it stated as Non-Smoking Room. As a results of that I've to wait another 45 mins. I really hope this won't happen again.

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Customer Reviews - Pullman Kuching Hotel, Kuching

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