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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Excellent

8.4

based on 806 reviews

2424 reviews in English

Value for Money
8.3
Location
8.8
Staff Performance
8.5
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.4
Food/Dining
7.5
Couples (806)
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Roland E. Couples Malaysia, April 16, 2016
Good location.....big and cosy room
6.7
Walking distance to most of the places we want to go....local cafe, restaurants, waterfront, old town......will stay here when we visit Kuching again
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Muzaffar F. Couples Malaysia, March 30, 2016
As good as it gets
6
Everything is done well and I don't think you will find a better hotel in Kuching. Price might be high end for Kuching but in the big picture cheap. View and location is excellent but the shopping centre ne the door is nearly death.
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Jonathan D. Couples United Kingdom, March 30, 2016
Jojo & Jon
4.7
As during my last visit, staff at reception very inefficient. Took nearly half an hour to find our reservation. Although we were promised a free massage after our last visit, when I received a neck injury, which took nearly a year to cure; this promise was not honoured. Probably wise anyway, as neither of us wanted to suffer any further injury. Bed was very comfortable, but room was dirty and needed cleaning when we arrived. Therefore 8.2 too generous. Maybe 7.2.
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Jonathan D. Couples United Kingdom, March 28, 2016
Jojo & Jon
4.7
Took nearly 30 minutes to check in, as staff couldn't locate my reservation. Similar to last time. Bedroom dirty on arrival: needed cleaning. Last time I stayed masseuse injured my neck. Took nearly a year to recover & expensive physio. We were promised a free massage on our next visit, to compensate, but this promise was not honoured. Pool unavailable. Bar expensive.
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Adzim A. Couples Malaysia, March 23, 2016
Super friendly and helpful staff

The view, room facilities, great location
9.3
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Douglas C. Couples Malaysia, March 6, 2016
Nice convenient location on top of a Hill.

Convenient location near to the waterfront and Chinatown. Easy access to food and friendly staff.
6.7
Overall experience was good. Nice location in a safe quiet neighborhood. The staff were friendly. However several things in the room needs fixing : 1. Bidet leaking. 2 Sink stopper faulty 3 Bathtub stopper faulty 4 Door chain lock spoiled 5 Overhead rain shower drips even when switched to hand shower
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Joana K. Couples Malaysia, February 14, 2016
Clean rooms, good staff
6.7
Enjoy and relax, would come and stay again. and i'm check in valentine day . bedroom already prepaid ROSE for me. Very nice.
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Man Y. Couples Singapore, January 8, 2016
NOMRAL

BIG
6
it was a pretty normal stay for my parents. the toilets are not as clean as it should be, given that it is a 5 star hotel. Breakfast was alright
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Jun W. Couples Malaysia, January 2, 2016
Expected more, but satisfied.

Undeniable cleanliness, comfortability and contentment.
8
Definitely the best in kuching from the perspective of hotel room. Was expecting more for the exquisiteness of design especially for the pool area, but turned out that it was not well maintained. Undoubted comfortable stay, big shower room with bathtub, TV with lots of shows etc. Hotel connected to a quiet shopping mall, suitable for a leisure walk for couples after having dinner at topspot seafood food court nearby. Stayed in January 2016.
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Aidli M. Couples Singapore, December 27, 2015
Pullman Is Kuching's City Centre

Location, Great View of The City, Nice Rooms
9.3
Pullman Kuching feels like a magnet that attracts all the best dining, pubs and shopping to its vicinity. The Hills Shopping Centre is just below it. Eating places like Top Spot, Kuching Station and Waroeng Nusantara are all nearby. Pubs like The Cottage and Papparazio are just behind it. And guess what, you can walk to the Sarawak River from the hotel and even make a stop at Parkson for some shopping! So yes, Pullman has all the "pull" factors!
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