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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 389
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

from 743 reviews

Value for Money
8.4
Location
8.8
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.5
Food/Dining
7.5
Couples (743)
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John H. Couples Australia, July 25, 2015
Good accomodation. Good location.Location

Location, value, views
7.3
Very good
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Ralph B. Couples Australia, July 23, 2015
5 Star pus

The staff where the Most helpful I have ever encountered and I stay at around 60 hotels per year around souh east asia and Australai.
10
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Jacobus Z. Couples Netherlands, July 12, 2015
5 Star delivery

Location, Roomquality and Facilities
7.3
We had a weekend at the hotel and it has a great location with easy access to the city centre. The rooms are very comfortable with good amenities, the hotel offers a very good pool and a well equipped gym.
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Ng T. Couples Singapore, July 12, 2015
Pullman Kuching hotel review

Location, price, room size
7
The room is clean and comfortable. However for the size of the room, it seem pretty bare. Hotel staffs are friendly but service standard can be improved. The daily breakfast spread is good with sufficient variety to select from.
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Yvonne T. Couples Malaysia, June 28, 2015
A 4star hotel for me i think

bed,bathroom n view
5.7
A lot of thing in the was spoiled.Exp:lighting,phone n etc
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Gerald L. Couples Australia, June 22, 2015
Good food,location

Food,location
9.7
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Yin-Hsien C. Couples New Zealand, June 21, 2015
Average hotel, should have stayed in Hilton

None
4.3
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Melissa T. Couples Malaysia, May 29, 2015
Unfriendly staff

Clean, Spacious, Big Bathroom!
7
The rooms in general are good, Pullman standard. However, staff was unfriendly and unhelpful. Sent our laundry in for the first night, but did not receive it the second day. When called at 8pm to check on laundry status, the housekeeping just said "We are Close". Next night, asked for a wine opener and waited for two hours - despite few phone calls, they still did not bring up the wine opener. Waitresses in the bar did not have sufficient knowledge to serve customers.
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Bee K. Couples Malaysia, May 20, 2015
strategic location

strategic location, value for money and clean
7.7
the hotel is located strategically in kuching town - near to the river cruise the room is spacious and clean value for money would recommend friends to stay here
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Kwee G. Couples Malaysia, May 16, 2015
a nice 5* hotel

1. location. 2. room is clean and comfortable. 3. All the things in the room are in working conditions.
8.3
I have good experience for my two nights stay. I only use the facilities in the room and breakfast at the restaurant. Check in is fast and helpful staff, the bell boy show us how to use the lift with key card and key card was too sensitive, bell boy tried a few time to access the room. After we went out and we have problem to access to 11 floor in the lift. We go to the receptionist and she prepare new cards cards for us. She even go with us all the way to our room to make sure the new cards are working. A big thumb up for the girl. (i should take down her name). The new cards were working fine for my nights stay. The foods for the breakfast are tasty and many choices. Check out was so fast and suprised me, after I returned the key card and the girl key in the room number in the pc. Less than half a minute she said is ok and all done. (imagine I have to wait 15 mins for them to check the room at Damai Puri hotel) The staff are helpful but most of them are too serious look (another tumb up if they smile a bit)
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Customer Reviews - Pullman Kuching Hotel, Kuching

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