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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 389

Recent customer reviews

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Fantastic

8.3

from 336 reviews

Value for Money
8.0
Location
8.7
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
7.4
Families with young children (336)
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Nor I. Families with young children Malaysia, August 18, 2015
Absolutely over-rated with poor staff service

Location
4.3
It was a nightmare. I was there during Kuching Marathon weekend. The hotel was over-booked. Upon my arrival around 4pm, I was to wait for at least 30 min because the room was not ready yet. After 30 min wait, we were given a room which we later, we found out already occupied with other customers. Its was a chaos. Then, we were given a new room which we later noticed did not have towel. We called the housekeeping 3x, and it took them 1 hour just to send the towel. This hotel really need to improve their desk counter service, housekeeping & staff performance.
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Foo L. Families with young children Malaysia, August 14, 2015
spacious and comfortable

breakfast was nice with good variety. room is spacious.
8.3
Overall experience is good. the only thing that im not quite happy was i had requested for chinese news paper since day 1. only 1 day out of my 6 days there i got the correct newspaper.
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Chan A. Families with young children Malaysia, August 9, 2015
Pleasant stay

Clean, comfortable & good location
8.7
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Felicia V. Families with young children Indonesia, July 20, 2015
Clean,comfy,very nice staff,bad wifi at superior

Staff,clean,location near hills mall
8
It was very nice,the staff so helpful,but a wifi is bad at superior room. deluxe room is very nice,good wifi and nice spot for the bathroom. but please,don't serve bad fruit at guest room. we will pretty sure coming back at pullman when we go to kuching again.
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Poi C. Families with young children Malaysia, July 19, 2015
best of the best

best of the best
10
best of the best
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Alexander W. Families with young children Malaysia, July 9, 2015
Excellent Hotel

Spaces Room & toilet, excellent breakfast, excellent location
10
enjoy it value for money. i will definately stay in same hotel in future
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Leong M. Families with young children Malaysia, June 24, 2015
reputation damaging Pullman hotel chain

. Location near old town street and 15 minutes walk to antiques shops
5.3
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Lilly J. Families with young children Malaysia, May 19, 2015
not a family friendly

bed, pillow and bathroom
5.3
Staff not friendly, food not as per expectation, internet too slow
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Hamizah H. Families with young children Malaysia, May 11, 2015
worth it

clean, value for money, strategic location
7.7
Everything was nice
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Sai Y. Families with young children Malaysia, May 4, 2015
slow service

location, food, environment
6.3
Check in at 5pm but room still not ready. Fail to replenish toiletries items after room service.
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Customer Reviews - Pullman Kuching Hotel, Kuching

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