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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Excellent

8.5

based on 200 reviews

2428 reviews in English

Value for Money
8.5
Location
8.9
Staff Performance
8.6
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.7
Food/Dining
7.6
Groups (200)
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Stephen J. Groups Malaysia, April 6, 2016
Services and food at restaurant
5.7
Services and food at restaurant need some improvement
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Yee K. Groups Malaysia, February 22, 2016
Nice Hotel

Housekeeping and cleanness very good in the hotel. Front desk staff name Syvester very helpful and kind.
8.3
Convenient to all the place I want to go. Nice bed . Kind hotel staff. Only 1 thing was not satisfied was the Tv channel .
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Yew Y. Groups Malaysia, December 19, 2015
Is a Business executive travel

Best Location , comfort room,value for money
7.7
Is a large and comfort room,hotel location is near to night life and dining is just a foot step.
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Liau F. Groups Malaysia, November 10, 2015
Good choice

Location, environment, room
9.7
Very good
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Sariah B. Groups Malaysia, September 3, 2015
KERAMAHAN

View
4
1. Upon check in on the 31.8.2015 - Come on man, you rated your hotel as 5 star hotel and yet, this is what we got upon arrival? Get a life ! 2. There's no toothbrush, toothpaste - even a 3 star hotel has it (base on experience) 3. Water heater not functioning I definately choose another hotel on my next visit
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Khairul A. Groups Malaysia, August 17, 2015
Pullman was a great hotal in Kuching..

Nearest to the town and topspot area (food)
10
Very comfortable..I wish i would stay at the pullman for the next trip and get the best price.
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Gan L. Groups Malaysia, August 17, 2015
excellent

convenient
7.7
Very good
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Gilbert T. Groups Malaysia, August 10, 2015
thump up!!!!!

moderate
7.7
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Anna L. Groups Malaysia, August 9, 2015
Great location, pity about the staff

location, price and spaciousness
8
I thk as long as our expectation was a 4 star hotel as oppose to 5 star which I thought all Pullman was, then it would have been fine. The staff at the reception while polite was 100% blur. They can't recommend places to visit, etc. So not very helpful but they were not rude. Some is new to Kuching so I understand. However I thk the HR or the GM should pick up the slack and pay for courses to improve this. I w be staying in Hilton or even Tune Hotel where the staff seemed more enthusiastic and helpful ( yes I had to go to these hotels to ask for info on how to go to the Rainforest Music Festival when the coach was actually departing at a mall right underneath Pullman Hotel. Can you imagine how blur the staff were at Pullman?
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Siew Y. Groups Malaysia, August 8, 2015
Strategic Location

Good location, helpful staff and spacious room
8.3
Very good location whereby you can just walk to those place of interest at your own. If you need shopping, just next to the hotel.
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