Excellent 8.5
Based on 313 reviews

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About Pullman Phuket Arcadia Naithon Beach Resort


Situated in Naithon, Pullman Phuket Arcadia Naithon Beach Resort is the perfect place to experience Phuket and its surroundings. The city center is merely 30 km away and the airport can be reached within 15 minutes. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Naithon Beach, Unique Art Collection, Nai Yang Beach.

At Pullman Phuket Arcadia Naithon Beach Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include free Wi-Fi in all rooms, gift/souvenir shop, taxi service, 24-hour front desk, 24-hour room service.

Pullman Phuket Arcadia Naithon Beach Resort is home to 277 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary instant coffee, complimentary tea, free welcome drink, in-room tablet. The hotel offers many unique recreational opportunities such as fitness center, sauna, golf course (within 3 km), outdoor pool, spa. When you are looking for comfortable and convenient accommodations in Phuket, make Pullman Phuket Arcadia Naithon Beach Resort your home away from home.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tours
  • Garden

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Gift/souvenir shop
  • front desk [24-hour]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Currency exchange
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

For the kids

  • Babysitting service
  • Playground
  • Family room
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Chinese (Mandarin)
  • French
  • German
  • Spanish
  • Thai
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 800 THB
Breakfast Charge (when not included in room rate): 412 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 30 km
Distance to Airport: 8 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 3
Number of Restaurants: 3
Number of Rooms : 277
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2012
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 7.9
  • Room Comfort/Standard 9.0
  • Service 8.7
  • Value for Money 8.2
  • Food/Dining 8.5
Sort by

Heinz K. from Australia
Business travelers
Stayed 2 nights in August 2016
Not a 5 Star Establisment
After a hefty 650 Baht fee from the Airport a 400 Baht return taxi fee for a 14 minutes travel you have arrived. The check in was catastrophic, in booking was apparently a mistake, and the Hotel wanted extra money. However after 30 minutes waiting, it was sorted out. The room booked was acceptable, however please be warned that the tiles in the bathroom are very slippy, this in particular is in the shower area, where there is not handle to hold on. Our room was made by 3:30pm the next day. The Restaurant will take the orders but after about 30 minutes, we had no drinking water etc on the table. We where told that they have forgotten our order. Also the next day a person entered our room, to check the mini bar, no knocking etc. Also I would like to point out that the tiles used outside the room are very slippery, with the exceptions of the stairs. The beach it self was dirty, with plastic bags, glass and other foreign substances. Not a great place to swim. All overhaul it is not a five star establishment, more like 3.5. Overcharged with little features and benefits.
Reviewed August 20, 2016

Gabriel C. from Singapore
Stayed 3 nights in August 2016
One of the best
Location, facilities & service are top notch. The towels could be cleaner though.
Reviewed August 18, 2016

Owen C. from Australia
Stayed 4 nights in July 2016
A 5 star Oasis yet 20 minutes from airport - what a sanctuary
Reviewed August 18, 2016

Adidsuda C. from Thailand
Families with young children
Stayed 4 nights in August 2016
The transportation in the hotel is very bad
The walk way in the resort is very curvy and vet hard to walk . The waking path in the resort and the shuttle in the resort is very bad
Reviewed August 14, 2016

Audrey B. from Singapore
Stayed 3 nights in August 2016
Good service!
on the last day of check out, our car's tire was punctured. the concierge was extremely helpful & she called the engineering guys to help us fix it. nevertheless, my husband managed to get it all sorted out.. thanks to their extreme help on the matter. a wonderful stay.
Reviewed August 12, 2016

Edwin W. from Singapore
Stayed 3 nights in July 2016
Awesome place. Value for money
2nd time in Phuket. I understand from the locals there (not the hotel staffs) this is a majestic hotel and to my surprise .. Yes it is and wonderful view. Thumbs up, comparing to my first trip. This is way too awesome
Reviewed July 21, 2016

HAN N. from Singapore
Families with young children
Stayed 2 nights in May 2016
nice view and facility
in general, happy with the hotel facility and staff but quite limited choice of food.
Reviewed July 18, 2016

Corinna S. from Canada
Stayed 3 nights in July 2016
We returned to this hotel as we were very pleased last year. This year, the hotel has lost its famous Thai hospitality in exchange for mass tourism. It appeared they were understaffed: long waiting time at reception, dishes at breakfast not cleaned away in timely manner, no service of water or food menus at pool unless you go and find staff. The pool was overrun by out of controll children who were let running wild. Although the pool is big there was no area where you would have been able to have a swim. Listening to screaming kids is not my idea of relaxation. Breakfast was not ready at 6:30 and cutlery on the Buffett was missing. All together not the service I had expected from a Pullman Hotel or any other 5 star hotel. If you would like to try their famous seafood buffet, book well in advance. We tried to book at 7:00 in the morning and were told sold out - you should have booked when checking in, which nobody told us. For families with children this is a good place, but if you look for peace and quiet, move on.
Reviewed July 11, 2016

Omjai U. from Thailand
Stayed 2 nights in June 2016
Perfect for hide away
We are very satisfied with everything here. Thank you for making your holiday full of happiness. We travelled in a groups of 3 persons. My parent are 78 yrs. Due to hotel layout, I was a bit worry that they may not be able to walk around. But the hotel prepared everything to make sure that guest can use their facility and be able to enjoy the beach. I'm very happy to see them be able to walk around by themselves conveniently. The staff here is the best that I have ever experienced with. They are very attentive. Whenever they see you wait for something, they will approach you and see what can they do for us. Breakfast is more than enough in term of variety and quality. I read previous review that commented poor breakfast. The hotel must have improved it already this time. We stayed in Ocean View room. It's worth the money. Room is very large with excellence view. We just want to stay inside. So beautiful. Location wise, it's isolated from city and popular place in Phuket. If you are looing for privacy and quietness. This hotel is an ideal w/o paying so high prices like other HIPs hotel. The only down side is you need to check the map well before if you drive by yourself. The road does not have much sign to guide you. Once you found it, it will be much easier. Road condition is very good. In conclusion, we will come back again.
Reviewed July 08, 2016

Philippe W. from France
Families with young children
Stayed 2 nights in July 2016
good and enjoyable
Very nice hotel for a weekend stay. Close to the airport. 2 min walk down to the beach. (nice beach) The hotel is certainly not suitable for party people as it is out of range of those locations. Those who want to have a nice stay with family, that is just a 20 min drive away from the airport, definitely a place to recommend. Very nice staff.
Reviewed July 04, 2016


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