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Customers like this hotel for:
    Area recommended for:
  • sightseeing
  • family fun
    Customer comments:
  • "Great location", "Nice view", "Peaceful"

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Puncak Pass Resort

Jl.Raya Puncak Km 90, PO Box - 18, Cianjur, Cipanas, Puncak Pass, Puncak, Indonesia (Show on map)

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"clean, good location and..."

Sani, Indonesia September 19, 2015

Features of Puncak Pass Resort

Hotel Facilities

  • 24-hour front desk
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • BBQ facilities
  • business center
  • car hire
  • coffee shop
  • convenience store
  • daily housekeeping
  • dry cleaning
  • family room
  • fax machine
  • fireplace
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shops
  • smoking area
  • ticket service
  • tours

Sports and Recreation

  • children's playground
  • garden
  • horse riding
  • massage
  • pool (kids)
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Arabic
  • English
  • Indonesian
  • Malay

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Resort Description
When visiting Puncak, you'll feel right at home at Puncak Pass Resort, which offers quality accommod...see more When visiting Puncak, you'll feel right at home at Puncak Pass Resort, which offers quality accommodation and great service. Set 12KM from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With the city's main attractions such as Gunung Mas Wisata Argo, Cipanas Factory Outlet, Kebun Raya Cibodas within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Puncak Pass Resort ensure a pleasant stay for guests. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine.

Step into one of 61 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless (complimentary), wake-up service, desk, mini bar, balcony/terrace which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Puncak Pass Resort the perfect base from which to enjoy your stay in Puncak.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (211)

Business travelers (4)

Couples (60)

Solo travelers (15)

Families with young children (92)

Families with older children (24)

Groups (16)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (211)
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Jerry S. Families with young children
Indonesia, October 04, 2015
Excellent hotel, great location, well maintained

Location, the view, facilities
We stayed with 2 toddler kids in the bungur area. The kids loved the large outdoor playground and the mountain view was very relaxing and peaceful. The room was clean, the restaurant was as always good. Location wise is also very Strategic, lots of great places nearby.
Aravind C. Couples
India, September 25, 2015
Not at all a 4 star experience, avoid it

Garden view
The hotel manger seemed bent on selling a car rental since the time I checked in. Even called in the night when we were sleeping to check if I needed it. But at the same time the hotel CLOSED their restaurant and all dining options by 10pm - this was neither notified in advance or anything done to provide us with even a simple sandwich or meal when we came back to hotel around 9.30pm - by which time itself everything was closed because there were very little number of guests. Giving us such a bad experience. The manager who is trying so hard to sell us a car says so coldly "you cannot have anything to eat after 10pm", "we are closed!" Not even the courtesy to offer to make an egg or send some bread.
Sani W. Business travelers
Indonesia, September 21, 2015
good hotel

clean, good location and comfortable
Herovan A. Groups
Indonesia, September 02, 2015
Resort which have perfect location

Location, the art deco achitecture and the staffs
I felt comfort during stay at puncak pass resort, comfort with the surrounding environment, the air and also the architecture of this building.
LINA P. Families with young children
Indonesia, September 07, 2015
Nice view good for relaxation

View and good for relaxation or a family vacation
View and good for relaxation or a family vacation. A very quiet place for a holiday
Marco K. Families with young children
Indonesia, September 07, 2015
Horrible, the rooms its very old!!

The view
Mark F. Couples
United Kingdom, August 13, 2015
My stay at Puncak Pass

fantastic views from our room, great locations and Wi-Fi with excellent connection
had a great stay and your staff are so friendly and welcoming
Ahmed A. Couples
Saudi Arabia, August 09, 2015
worse hotel ever

location, location and location
this is one of the worse hotel i have ever seen in my life. i booked a suite for my honeymoon. the bed was not clean and has a lot of spot and holes. i told the housekeeping to replace it, they brought another one but it was not clean like the old one !!! after 1 hour they brought a clean bed for me. that was very nice welcoming for me and my wife in this hotel. the quality is very bad and the room is very old. bathroom has no hand soup and hot water is not available all the time. food is very bad and my wife become sick because of it. i complained to the manager and he changed the room for me to a better quality rood as they think. but it was the same quality but bigger space. i give this hotel only half star for rating and i think its too much for them.
MAHER A. Families with young children
Saudi Arabia, August 08, 2015
Been in puncak pass resort means you are a natural

Location, staff, lunch & dinner
Was good but i they have to think about the choices of breakfast
doni D. Families with young children
Indonesia, July 26, 2015
Need renovation

Dirty, old furniture, old building.
I think this hotel need renovation to improve the quality and make it deserve for 4 star.

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