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Excellent 8.2
Based on 125 reviews

Recent customer comments

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Excellent



based on 125 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.2
  • Location 9.4
  • Room Comfort/Standard 7.8
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.4

Julie M.
United Kingdom
December 30, 2015
Fab time!!!
Brilliant location, brilliant staff and very pretty and relaxing
We had a fab time and loved it, brilliant and pretty location and vet friendly and helpful staff

Neil T.
Australia
December 07, 2015
Central but tired
Location
Like the old world charm of property but has been let go, Shower water went everywhere - a lot if bugs in room and pool area a lot of missing tiles. Breakfast was nice.

Alphonse F.
United States
November 03, 2015
Authentic and charming.
1. Location 2. Traditional charm 3. Authenticity
We attended the Ubud Writers and Readers Festival and stayed at Puri Saraswati. The staff was warm and helpful. The breakfast was great. The location can't be beat. The traditional style rooms had all the amenities. The royal family own this hotel and seem to live there. We loved the entire experience and will stay there whenever we can.

John R.
Australia
October 30, 2015
Great Location in the Centre of Ubud
Its location in the centre of Ubud, its breakfast and the style of architecture of the hotel
We enjoyed staying at this hotel very much. One of the main reasons we had to come to Ubud was to see the Bali dances that are performed there every night. This hotel is ideally located to see them with all of the main venues within easy walking distance of the hotel. The breakfasts at the hotel are great with waiter style rather than buffet that you usually get. The food was excellent with the coffee grown locally wonderful. The main problem is getting access to the hotel if you are driving yourself as the hotel is on a very busy narrow road.

Victor S.
Italy
October 21, 2015
Great Spot for exploring Ubud
Location, comfort, food
Second time I come to Puri Saraswati and it was even better. Room was spacious, clean and with a beautiful light from outside. Breakfast is very nice and the location couldnt be better, right at the centre yet deep enough to escape the noisy main street. very much recommended if you want to walk around Ubud or even have day trips but be able to enjoy Ubud at the same time.

Anne-Marie C.
Australia
September 26, 2015
Traditional Balinese heaven
The garden surrounds and the temple were beautiful, location very convenient .
I was enchanted by the garden layout the traditional Balinese architecture and the caring staff

Yabin Z.
China
July 20, 2015
Great location but bad service
location
the female front counter had a poker face when I ask for some infos, this was the first hotel I live in Bali, and I dont know the drinking water was chargeble. That woman's attitude was not good when I ask for water. When I was in Munduk, the water is free. The point is not wether the water was chargeble, it is the attitude. Will never choose here next time.

emily L.
United States
July 08, 2015
Not the usually friendly hotel
A/c,pillows,flowers
The staff didn't seem to friendly compared to other hotels I have stayed at. They had some beautiful animals in very small cages and a turtle that couldn't get out of the water which really bothered us. I have been coming to Bali for over 20 years for business and this was my least favorite place I have stayed

jinming K.
Malaysia
June 29, 2015
nice place with fresh air for your vacation
great location,value for money, with good room services.
located in center of ubud,with clean and comfortable stay . i willstay on this hotel when i come again ubud

John H.
Australia
June 27, 2015
Rundown Puri
Central, friendly staff, great entrance and gardens
This was our fourth or fifth stay and will be the last. While the staff are great and the place is very central, it is getting very rundown. The pool needs lots of work, the pool furniture what there is of it, was dirty and horrible. It just needs a very good cleanup.