Back to hotel info

Recent customer comments

Filter by traveler type
Good



based on 36 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.7
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 5.6
Sort by

Ermi L.
Malaysia
January 18, 2015
spacious room
Clean and spacious room, friendly staffs
Nice stay and value for money hotel with spacious and clean room. My only problem is that the air conditioners was not cooling enough. Maybe they need to service them.

Ermi L.
Malaysia
January 18, 2015
Big spacious room
Spacious room, clean, friendly staff
Nice stay and value for money hotel with spacious and clean room. My only problem is that the air conditioners was not cooling enough. Maybe they need to service them.

Conrad P.
United States
January 03, 2015
transiting thru
Lack of loud disturbing sound. Efficient staff. Great mattress
Pleasent and welcoming

Riezky A.
Indonesia
October 31, 2014
Nice room, big bathroom
Location, since is near to my office. It has ace hardware and megastore near the hotel. Nearest mall just 5 minutes driving
Breakfast was average. Need some repainting and remodelling on the interior.

Frankie A.
Malaysia
April 25, 2014
nice
convenience,easy excess, friendly staff
reasonanble

Harris W.
Indonesia
January 14, 2014
large room, friendly staff, poor breakfast
large room, friendly staff, fast check in/out
Large room, friendly staff, great service, fast response (when I asked for a taxi), fast check in/out, but poor breakfast (not various), new hotel so very clean.

Kurnia G.
Indonesia
August 15, 2013
It's ok
easy to reach
comfort and easy to reach the place but the price ismore expensive

Wan W.
Macau
February 12, 2013
Terrible place not for non-indonesia
Nothing
I originally planned to go to Lake Toba, hence stay in this hotel for 2 nights. It is quite difficult to book indonesia flight onlne as credit card is usually not accepted. However, when you go to Medan, you will find that tourist are not welcome in his country. You need to pay everything 3 to 5 times more because you are a tourist. And even if you willing to pay, sometimes you cannot get what you want. I cannot book the transportation to Lake Toba and hence I cancel the trip. Hotel staff are not helpful, especially when you are not indonesia. They are more interest in your money rather that providing services. When I ask for transportation to Lake Toba, hotel staff told me to take private car and he price is more expensive than a flight. The hotel offer breakfast, however I can only find 3 empty dish plus 1 dish with a little rice. That is the breakfast buffer!

Gusti R.
Indonesia
November 07, 2012
small and simple hotel
no comment
still new hotel with very standard breakfast. my room wasnt finish yet, there are few spot on the wall.but good location.near 'berastagi supermarket' and center of the city

CHONG S.
Malaysia
November 04, 2012
Lovely hotel and service with a smile
Delicious breakfast
The staffs are friendly. I'm satisfied overall. The music at lobby can be heard in my room but the music is soothing and relaxing. I like it very much. One thing I don't like is that got people smoking at the lobby and no action is being taken by staff.