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About Putrajaya Shangri-la Hotel


This luxury hotel prides itself as being a 5-star city resort in the heart of Putrajaya, Malaysia’s garden city. The running theme at the Putrajaya Shangri-la Hotel is, unsurprisingly, that of nature. This is well reflected in the park surrounding the hotel, the many tropical plants carefully placed in the hotel, and the landscaped patios attached to the guestrooms. Its proximity to the Kuala Lumpur International Airport makes it an ideal location, especially for business travelers on a short stopover or conducting business in the nearby Federal Government Administrative capital and Cyberjaya, the Silicon Valley of Malaysia. All guestrooms and suites are tastefully decorated and command breathtaking views of the entire city. Making a booking at Putrajaya Shangri-la Hotel is easy with our secure online form. Just enter your dates and click.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • business center
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking
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The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Number of Rooms : 118
Time to Airport (Minutes): 25
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Recent customer comments

Filter by traveler type
All reviews (351)

Business travelers (78)

Couples (141)

Solo travelers (31)

Families with young children (71)

Families with older children (15)

Groups (15)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.8 Faizalle B.
April 25, 2016
Above all others
Top-notch facilities with great and warm customer service. Peaceful ambience makes it a perfect place for family gathering and vacation or even for honeymoon! I will definitely come back here and recommend this great hotel to others.. :)

8 Gerald G.
April 25, 2016
Quaint hotel
Good size very quick and helpful service.

7.6 Mary E.
April 21, 2016
Not bad for staycation
"Hill view" room was actually a view of the mini hill where the parking is, so we can't really open our curtains as it already disrupts our privacy. Food was good, but was expecting more on the BBQ night buffet on the Saturday dinner. Breakfast and complimentary cocktail drinks are nice. Loved the bathroom. Considerate staff as they allowed us to check out at 2pm.

8 Azim G.
April 15, 2016
Ok for a 5 Star hotel
Ok..Relaxing stay...

4.8 Dina D.
April 08, 2016
The food was awful. Overpriced for very poorly mad
The food was awful. Overpriced for very poorly made dishes. We were served either cold or over cooked slop. In the four days we were there, not one meal was decent. The hotel was clean, location fine for our purposes of travel. But very disappointed with the quality of food provided and the inability of the food staff in handling the volume of clientele. On one occasion waiting nearly 2 hours for food, and parts of the orders missing. Overall hotel fine, food was not.

5.2 Nurulizza R.
March 31, 2016
No warmth or sense of welcoming. But chased a dati
I came and I didnt like it. From its cold staff to its small room. It wasnt a family friendly hotel. More like a business transit. Staff were not friendly at all and have no warmth in welcoming guests. And they like to pick their guests I guess, entertaing only the high profiled guests. Its a shame to the Shangrila chain of hotels. I cancelled my booking and went to Pullman Putrajaya instead where we had a much more better time and are pleasantly welcomed.

10 Dzukefli Y.
March 26, 2016
Great location, good value.
The location of the hotel is perfect and the service was great. The rooms we booked were spacious and comfortable - lovely bathroom too if you look for these things like I do. Appreciate the selection of teas available from the room bar. Would love to return again.

March 20, 2016
Definitely, not a 5 stars hotel facility and not value for a room rate of 5 stars. I would not recommend this hotel for those whom wants to have holiday here. The basin toilet leaking and it wet the floor, bathtub drainage was not functioning properly. Moreover, the balcony don't have chairs and table and it is dirty. The welcome complimentary fruit were not sent till make request to do so. As, overall it was an unpleasant stayed.

5.2 Temple S.
March 21, 2016
Was nice but nothing to see or do
Clean and nice room. I don't think I got the room we booked though. Nothing nearby

9.3 Muhammad I.
March 14, 2016
The environment is so relaxing, the food was nice and the room was beautiful
It was really a great experience!!