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Q Signature Samui Beach Resort

24/73 Moo 5, Bo phut, Choengmon, Samui, Thailand (Show on map)

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Formerly : Samui Peninsula Resort & Spa

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Area: Choengmon Number of Rooms: 123

Recent customer reviews

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Good

7.5

based on
423 reviews

Value for Money
7.6
Location
7.3
Staff Performance
7.8
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (423)
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Pongwich K. Groups Thailand, July 19, 2014
Good view and nice room but old.

Good view, Big room, nice pool
7.7
Good view, Big room, nice pool but the room look old many parts inside the room broken, TV very old, no battery in remote control. Curtain can't move. But it is good value for money. The road go into Resort is spoiled. Walk very far.
Carly G. Groups Australia, July 9, 2014
Great views & pools

View of the ocean from our room was lovely, pools were nice and bed comfortable
7.3
Room was nice but shower head wall fitting was broken and hot water was inconsistent. Pools and grounds were lovely. Steep hill up to our room meant we often used buggy service to and from reception (sometimes had to wait). Shuttle to chaweng was not often (only 3 times a day), taxis did not like to drop off at the hotel reception (down a steep street off the main road). Staff were helpful.
J-Kita W. Groups Thailand, June 2, 2014
Nice people nice place

Staff, location, activity
8
Good
Varun M. Groups India, May 7, 2014
1st wedding anniversary ruined by poor service

None
2.3
Very poor experience. Will not stay there again. Thanks
Ian H. Couples Australia, April 25, 2014
relaxing

staff,pools amd transport to local center
7.3
We were well looked after and good if you want some quiet time around the pools and down at the beach
Sharon K. Solo travelers United States of America, April 15, 2014
Run down sad hotel

the front desk manager and the guest relations manager who really tried their best
5
This hotel was obviously once a beautiful resort. Apparently the new owner has not invested a cent in it. My room was run down with turn curtains, a scratched bathtub and showe dotes dirty with soap scum. One towel in bathroom and didn't get any more despite repeated requests. It's one great feature is an infinity pool. For those who like the beach, you should know that it's about a give minutes downhill and walking back up is not going to be easy fit older people or families with young children. Expensive restaurant compared to hotel. All in all, don't stay there. It needs a major overhaul.
Vivianne N. Solo travelers Australia, April 15, 2014
comfortable

could walk down the mountain side to the beach and other facilities
5.7
Complex is so large that you need a buggy to get you to your room as its a fair hike up the mountain slope to the outer rooms. No good for people with knee or hip problems that aside,the staff were happy to run you around on the buggy also there is another pool closer to those rooms mostly used by couples. Food was OK but nothing to write home about, hot weather bought out ants etc and attention to these matters wasnt great on several occassions. Better eating and much cheaper options down the street and along the beach only 600 meteres walk. Airconditioning in main areas was poor and gym centre was very basic no treadmill even. Massage and spa area looked closed every day I checked it out. Bathroom granite and tiles showing great wear and tear, coverings not clean just simply turned over to cover stains. This was once a premier hotel but it has not kept up with its 5* rating as advertised. Staff friendly and attentive enough
Tatana M. Couples Czech Republic, April 12, 2014
Value for money

Great swimming pool, friendly staff, good location
7.3
Great vacation spot for couples or families, easy acces to chaweng area (shops, spas, bars and clubs) and very friendly staff. I would recommend to the hotel to work on room service but other than that, great service.
Margaret R. Groups Australia, April 12, 2014
hotel rooms especially bathroom needs updating

the swimming pools up on hill and lower pool had beautiful view
3.3
Nicola M. Couples South Africa, April 5, 2014
Disappointing

Position, views, beaches
3.7
We stayed at this resort about 5 years ago and returned due to it previously being very good. We were very disappointed to see how this hotel has gone down. It is in bad need of renovations, upgrading and a general cleaning. Our room was at the back of the property above the back pools. The room was only serviced when we enquired as to why it had not been cleaned and then only the bed was made and towels replaced. The shower and basin were never cleaned and the floors mopped during our stay. The white towels and linen are very old, discoloured and threadbare and the curtains had holes in them. The tiles in and around the pools were missing and broken with very sharp dangerous edges. This is not a hotel I would recommend.

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Customer Reviews - Q Signature Samui Beach Resort, Samui

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