Very good 7.2
Based on 23 reviews

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About QBay Resorts & Suites


Designed for both business and leisure travel, QBay Resorts & Suites is ideally situated in Hotel Zone; one of the city's most popular locales. With its location just 3.5 Km from the city center and 16. Km from the airport, this 3-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

QBay Resorts & Suites offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, family room.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide non smoking rooms, air conditioning, desk, balcony/terrace, telephone to please the most discerning guest. The complete list of recreational facilities is available at the hotel, including private beach, golf course (within 3 km), outdoor pool, garden. QBay Resorts & Suites is a smart choice for travelers to Cancun, offering a relaxed and hassle-free stay every time.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Private beach
  • Swimming pool [outdoor]
  • Garden

Dining, drinking, and snacking

  • Restaurant(s)
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Facilities for disabled guests
  • Concierge
  • Pets allowed
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
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Child and extra bed policy
Infant 2-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 2 year(s).
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 24 USD
Breakfast Charge (when not included in room rate): 10 USD
Check-In From: :00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 3.5 Km
Distance to Airport: 16. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 98
Room Voltage: 110
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.5
  • Location 7.5
  • Room Comfort/Standard 7.3
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 5.8
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Anders S. from Norway
Solo travelers
Stayed 4 nights in April 2012
close to down town cancun
easy access to down town, little away from hotel zonera and noise
rooms are decent size and ok.
Reviewed February 16, 2013

eleanor C. from United States
Stayed 3 nights in December 2012
lovely hotel and service with a smile
i paid for a jr suite but only got a regular room because they were under major construction. i want a refund on the difference; but other than that, the staff was great, the resort was nice for the price and the location wasnt really by anthing but not far from most things, about a 10 minute drive from everything.
Reviewed January 03, 2013

Cheng J. from Singapore
Stayed 2 nights in October 2012
Poorly maintained rooms with lousy beach
Friendly staff
The general atmosphere was very dead and the rooms were badly maintained. I will not recommend the hotel even though the hotel staff are very friendly.
Reviewed November 03, 2012

VONZELLA G. from United States
Stayed 4 nights in March 2012
Great hotel
Room are very nice
room are very clean and accomidating. need internet in rooms. downstairs in lobby you get eaten up by the invisible insects. over all stay was great. staff was exceptional. lovely store inside hotel.
Reviewed April 08, 2012

Michael S. from Germany
Stayed 2 nights in March 2012
Basic Hotel at/near the Zona Hotelera
We only spent 2 nights to visit the Spring Break. When we visited Cancun a few days earlier, we chose a hostel in the city center, which was fine and a lot cheaper. We chose this one for our Spring Break stay, since it's easy to go to Plaza Caracol with the public buses all night long. The hotel itself is pretty basic and unfortunately there was construction work starting early in the morning. Nevertheless, one of the cheapest places in the Zone Hotelera and served its purpose.
Reviewed April 08, 2012

JOSE V. from Mexico
Stayed 2 nights in March 2012
Great location, better Hotel
Good acces...
Confortable stay, good acces to the best Can Cun Zone, good services, clean,
Reviewed April 02, 2012

JAMIE S. from Canada
Solo travelers
Stayed 3 nights in February 2012
Very nice hotel
The room was great. There was lots of room and the bed was comfortable for a good night sleep. There wasn't much of a view from my balcony although some rooms do over look the pool. The lobby and bar were appealing. The hotel staff was good in general. There was a girl working one day that didn't smile and was not very helpfully however all the other staff help in everyway they could. The restaurant was good.
Reviewed March 01, 2012

Sean A. from Canada
Families with young children
Stayed 3 nights in December 2011
Great place, great stay
We liked in the room, it was big
It was so beautiful and very clean! I would recommend spending a week, especially during a low season. They have plenty of good restaurants, the service is top notch and management does a good job keeping visitors entertained
Reviewed February 06, 2012

alexandru N. from Romania
Business travelers
Stayed 2 nights in December 2011
great hotel
good deal
very nice hotel.staff very good,everything place is quite in the nite ,you can enjoy the ocean sounds.reccomand
Reviewed January 26, 2012

Benjamin R. from United States
Stayed 3 nights in April 2011
Service with a smile
I loved the room and the view!
They hotel was great! The service was prompt and the staff was so friendly!
Reviewed May 05, 2011


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