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Quality Hotel Marlow

201 Balestier Road, Novena / Balestier, Singapore 329926 (Show on map)

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Area: Novena / Balestier Number of Rooms: 240
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Recent customer reviews

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Pleasant

6.7

based on
354 reviews

Value for Money
6.8
Location
6.8
Staff Performance
6.8
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
6.9
Food/Dining
6.2
Business travelers (354)
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Kimiaki N. Business travelers Japan, July 16, 2014
quite enjoy and resonable

Night show, price, elevator system
7
I and my friend are quite enjoyed at the night show held in the pub and the staffs behaviour. Since I can speak English,my group had no problem.But since this hotel has no Japanese speaker staff, maybe I cannot recommend to Japanese tourists,unfortunately. And althouth this is not the clame of this hotel,I was not satisfacted with the sound of guests toking in the eaely morning,which talked by the Taiwanese.They were so noisy to speak at the elevator hall about 6 o'clock to leave earier.
Shui H. Business travelers Canada, June 19, 2014
Unexpected, ridiculous

Not good at all
4.3
Our worst 4 room nights booked through Agoda, ever. 1) staff lady who checked us in had limited English skills 2) they lost our booking in their printed copies (even though we booked 3 days in advance) 3) whey they could finally retrieve our booking in their computer, they asked us for a printed voucher (what kind of system is this, and this is Singapore!). we have not been asked for actual voucher hardcopy by any hotels we stayed in the past couple of years. 4) Wifi connection was VERY WEAK and slow. We had to stay in the bathroom area to stay connected. Note that only ONE device per room is allowed connection at any moment. Had to take turn, logout and login, and it really sucked (sorry, had to use this word to express the frustration). 5) At least 2 electricity sockets were OUT OF ELECTRICITY. Imagine how awkward we were when we find out our phones was not charged all night, and we were already on the road. Had to test each socket carefully before charging our phone again. 6) Bathroom became steam room after shower. Took HOURS to "dehumidify" and "deodorize". 7) Room was worn out. Traces of overlaying paint everywhere. 8) 3/4 of our window faced another wall 9) It's a 4-star hotel. We would barely classify it as a 3-star. 10) Will not stay again for even half the price. 11) Only upside: breakfast was good, and free. 12) Too many group tours. Every morning the front door of the hotel was cramped with big tourist buses and tourists. Youngsters ran around in the hallway. It's noisy. 13) They slide in newspaper under our door every morning. It's a nuisance because it woke us up AND it's not eco-friendly (we didn't order it and we would not read it).
Chee S. Business travelers Malaysia, June 18, 2014
OK hotel

location
6.3
ok hotel
Leticia F. Business travelers United States of America, May 26, 2014
Wise for the budget ..

Cost is okay, accessible, friendly staff..
6
Good..
Azhar H. Business travelers Malaysia, April 29, 2014
Nice for transit

clean room, friendly staffs, efficient check in/out
7.3
Good, but could be great if the pool was bigger
Lien N. Business travelers Vietnam, April 25, 2014
good price hotel

clean room , fast room service , good bar
4.7
Thomas A. Business travelers Malaysia, April 7, 2014
Room was next to a machine with a humming sound .

smooth checkin, ample car park spaces, location
6.3
I requested a quiet room and the reception repeated my request so I felt he understood what I had requested. Instead I was given a room where there was a constant machine humming sound the whole night. My stay in this hotel is never satisfactory. Thats when the hotel assigns the worst rooms- either facing the CTE highway with a lot of noise, or next to air con compressors with humming sound, or at the entrance to the lift with people coming in late night making noise or kid next door.......Break fast this time was bad. There was no scrambled eggs. There was no clear line of items if someone wanted to have english breakfast.
Keith E. Business travelers United Kingdom, March 24, 2014
Very poor, service, food, rooms

None
3
Very poor, will not stay there again.
Irene Y. Business travelers Singapore, March 18, 2014
Nice and affordable Hotel

For Budget traveller and family
8
Kim S. Business travelers Malaysia, March 14, 2014
Value for stay at budget price

Price, breakfast, comfort
9
Book this hotel one month ago and get over 30% discount to stay in this 4 star hotel. The breakfast is great and has swimming pool, gym and sauna as well. I enjoy comfort sleep and i will come back again if there is any promotion~

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Customer Reviews - Quality Hotel Marlow, Singapore

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