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Very good 8.0
Based on 102 reviews

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Best deals for your dates:
June 30, 2016 - July 2, 2016 | 2 nights
Room types Offers and benefits Max Price per night Rooms


Best seller – limited supply!
Room size:
26 sq.m.
2 Single Bed or 1 Double Bed
No view
  • Pay at the hotel
  • Cancellation policy
  • Not included in room price: Tax 10%
  • Room info
  • USD
  • 76.23
 Our last 3 rooms!
  • Cancellation policy
  • Not included in room price: Hotel tax 10%
  • Room info
  • USD 147.25
  • 88.91
 Our last 3 rooms!
There are no rooms matching your criteria. You can see more rooms by updating your filters.

About Quality Hotel Mermaid Waters


The tropical Quality Hotel Mermaid Waters is a well-located home base and within walking distance from the sights and attractions of Gold Coast. The hotel offers a timely shuttle service into Surfers Paradise where guests at the hotel can take in sunshine and bliss on the beach. Or if you want to do a day hanging around the hotel area, the property offers a great tropical swimming pool and waterfall for soaking up the sun. Outdoor dining is a specialty here, and you can enjoy a meal with wine from the region by the pool. The dining area caters to both adults and children with excellent reception and services. With clean rooms, great reception, and an ideal location, the Quality Hotel Mermaid Waters is an excellent choice.
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  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • games room

Swimming & soaking

  • outdoor pool

For kids

  • children's playground

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • bar
  • vending machine

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 2 km
Distance to Airport: 18 km
Internet Usage Fee: 9.95
Number of Floors: 3
Number of Rooms : 104
Room Voltage: 240
Time to Airport (Minutes): 30
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Important notice

Please note that this property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period.
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.5
  • Location 7.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 7.3

Miss H.
June 06, 2016
Ho In Wan
Great little room and motel facility. A pub attached next door with reasonably priced meals and good quality. I stay here regularly as it is clean, quiet and simple.

Denise C.
May 29, 2016
Great Resort
Excellent value for money, clean modern spacious room 😃

Denise C.
May 15, 2016
Excellent Hotel
Great suite, spacious, clean, comfy, amazing price.. would highly recommend to family and friends

Fook L.
April 01, 2016
Good value for money and location
We have stayed at this hotel several times over the last few years, and have been very happy with the value for money. The location is good, being fairly close to the beach and Pacific Fair Shopping Centre, and some restaurants across the road. The "bakudan tofu" at Waka Japanese across the road is excellent, and for something quick, the roast place across the road is also very good (I forget the name). Unfortunately, while Quality Hotel Mermaid Waters is very good value for money, the hotel is in need of a refurbish. The furnishings are old and the lighting in the bathrooms is poor (due to moving to dimmer LED bulbs). Still clean and comfortable, just not the best.

kevin D.
March 09, 2016
Value... Food.... Location
Served our purpose

Jeffrey C.
February 28, 2016
Great Value
Comfort, value for money is great, cleanliness

January 04, 2016
Very BAD experience
The location of the hotel is very far away from the city centre and there are very limited bus services. The service of the hotel is extremely poor, the staff member were not helpful at all and were reluctant in answering basic queries. Attitude of the receptionist was poor at all times. There was no telephone service inside hotel rooms. When I requested to borrow the phone at the reception for booking my diving trip, the receptionist refused and told me to use the public telephone in a rude manner. Do not choose this hotel if you do not want your trip to be screwed.

Lee H.
October 25, 2015
Great place to stay
Very friendly and helpful staff
Our stay was very good;. we will make it our place to stay in the Gold Coast from now on. Great rooms, great hotel, great staff and great location. Thanks for the experience

Gary T.
October 12, 2015
Good for what was needed
Position & Price
We only stayed for one night but we found it convenient for what we wanted to do.

Ryan C.
September 17, 2015
My small child found what.seem to be a ball with.blood on it our bathroom flooded restaurant staff had us wait 20 mins to approach us to be seated then we stood at the counter for 15mins waiting to order

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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