My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Broadbeach South Light Rail Tram Station (1.4 Km / 17 min walk)
    Area recommended for:
  • shopping
  • restaurants
  • beaches
    Distance to airport:
  • Gold Coast Airport (15.7 Km)
    Customer comments:
  • "Clean and comfortable", "Quiet location", "Very friendly staff"
    Top nearby attractions:
  • Mermaid Beach (1.2 Km / 15 min walk)
  • Pacific Fair Shopping Centre (1.4 Km / 17 min walk)
  • Dracula's Cabaret Restaurant (1.5 Km / 18 min walk)
  • Jupiters Casino (1.8 Km / 22 min walk)

Note: Distances are measured as a straight line.

Quality Hotel Mermaid Waters

Corner Markeri St & Sunshine, Mermaid Beach, Gold Coast, Australia (Show on map)

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"comfortable and clean rooms, hassle free check in and out...."

sophie, Australia June 07, 2015

Features of Quality Hotel Mermaid Waters

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • babysitting
  • bar
  • BBQ facilities
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • tours
  • vending machine

Sports and Recreation

  • billiards
  • children's playground
  • games room
  • outdoor pool


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English

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Hotel Description
The tropical Quality Hotel Mermaid Waters is a well-located home base and within walking distance from the sights...see more The tropical Quality Hotel Mermaid Waters is a well-located home base and within walking distance from the sights and attractions of Gold Coast. The hotel offers a timely shuttle service into Surfers Paradise where guests at the hotel can take in sunshine and bliss on the beach. Or if you want to do a day hanging around the hotel area, the property offers a great tropical swimming pool and waterfall for soaking up the sun. Outdoor dining is a specialty here, and you can enjoy a meal with wine from the region by the pool. The dining area caters to both adults and children with excellent reception and services. With clean rooms, great reception, and an ideal location, the Quality Hotel Mermaid Waters is an excellent choice.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (95)

Business travelers (8)

Couples (48)

Solo travelers (15)

Families with young children (16)

Families with older children (5)

Groups (3)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (95)
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Lee H. Couples
Australia, October 25, 2015
Great place to stay

Very friendly and helpful staff
Our stay was very good;. we will make it our place to stay in the Gold Coast from now on. Great rooms, great hotel, great staff and great location. Thanks for the experience
Gary T. Families with young children
Australia, October 12, 2015
Good for what was needed

Position & Price
We only stayed for one night but we found it convenient for what we wanted to do.
Ryan C. Families with young children
Australia, September 17, 2015
My small child found what.seem to be a ball with.blood on it our bathroom flooded restaurant staff had us wait 20 mins to approach us to be seated then we stood at the counter for 15mins waiting to order
sophie C. Families with older children
Australia, June 11, 2015
cosy, comfortable and clean. Staff professional.

comfortable and clean rooms, hassle free check in and out. staff pleasant.
Overall great experience from check in to check out. We booked several rooms as a family group and we ALL were very very happy with our rooms cleanliness and comfort. We had a function over the weekend at the hotel. Staff were very obliging with any enquiries and changes. I will certainly stay here again and will recommend to friends. Thank you so so much.
DIANNE W. Couples
Australia, May 27, 2015
Great Hotel

Location. Value for money. Good service.
Very good
Gwen I. Couples
Australia, April 20, 2015
Quality for money

Comfortable bed, large room, quiet location
Very comfortable.
Colleen L. Solo travelers
Australia, February 28, 2015
Great staff!

Nice staff, good location and fantastic dining.
When I was in this hotel, it was peak season. This hotel was extremely busy. One Chinese female staff who was working at night was not very nice. But the girl working day time was fantastically nice and patient. I will come here again.
CHING H. Groups
Hong Kong, January 19, 2015
Good service, Staff are very nice.

Food is good. Room is large and clean.
Vanessa S. Families with young children
Australia, January 07, 2015
Would consider it more budget than 4 star.........

Private Parking, spacious room (enough for an extra bed and a portacot without being too cramped) & Accessability
We booked this as a last minute accommodation option to be able to spend New Years with friends already holidaying on the Gold Coast so am grateful that we were able to find a place not as extravagantly price as others. The room & bathroom itself was very clean with ample room to house an additional bed for our young son as well as our Portacot for our baby girl. Our bed wasn't good however as it felt like sleeping on a wooden board. The buffet breakfast was rubbish too as we were advised shortly after sitting down that they weren't refreshing any of the food as they were close the buffet at 9am. We were not told this at checkin - would have been appreciate. The food itself wasn't appealing and there were flies buzzing all over it. The bread for toast was stale. When we asked for some honey as the bowl the satchets would have normally been in was empty - was treated as if "ugh, another thing to do - we're closed in 10mins". Also as we arrived & the room wasn't ready our bags were stored however we said it we wouldn't be back till late and not sure if this is something they even do but our bags were still in storage and not put in our rooms. A tedious task for us after 10.30pm with 2 small children asleep (it was New Years!!). For a self-rated 4 Star hotel I think they're being a bit too liberal with their own star allocation given our experience. One final thing - one is going on with the art on the walls from reception to the lift. That is just creepy! Not child friendly at all - not any age friendly for that matter!
Michael F. Couples
Australia, November 23, 2014
Satisfied Patron

Cleanliness, friendliness and servic e
We were happy with the hotel, however we had a room on the ground floor and the bus groups that came down for breakfast early were a very noisy bunch. I did speak to the reception staff and they informed me that they had spoken to them and asked them to be a bit more quieter. I think the hotel should maybe issue the rooms closest to the dining area to bus groups that they do not disturb people who actally there to have a late sleep.

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