Very good 8.0
Based on 108 reviews

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About Quality Hotel Mermaid Waters

Description

The tropical Quality Hotel Mermaid Waters is a well-located home base and within walking distance from the sights and attractions of Gold Coast. The hotel offers a timely shuttle service into Surfers Paradise where guests at the hotel can take in sunshine and bliss on the beach. Or if you want to do a day hanging around the hotel area, the property offers a great tropical swimming pool and waterfall for soaking up the sun. Outdoor dining is a specialty here, and you can enjoy a meal with wine from the region by the pool. The dining area caters to both adults and children with excellent reception and services. With clean rooms, great reception, and an ideal location, the Quality Hotel Mermaid Waters is an excellent choice.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine

Access, services, and conveniences

  • 24-hour front desk
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Playground

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 2 km
Distance to Airport: 18 km
Internet Usage Fee: 9.95
Number of Floors: 3
Number of Rooms : 104
Room Voltage: 240
Time to Airport (Minutes): 30
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Important notice

Please note that this property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period.
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 8.5
  • Facilities 8.6
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for money 8.2
  • Food/Dining 7.3

George S. from Australia
Solo travelers
Stayed one night in August 2016
.
.
Reviewed August 10, 2016

Mark W. from Australia
Solo travelers
Stayed one night in August 2016
One night stay
Thought the mattress could be a bit better , but other than that all was good , close to CBUS stadium , Would stay again
Reviewed August 03, 2016

stephanie G. from Australia
Couples
Stayed one night in July 2016
Below average
Was not impressed with this hotel as it was a mystery hotel "4 stars" I don't know how they possibly got that rating. Room was run down, old furniture, terrible bed that had indents of the millions of other people that have slept on it. No working ventilation in the bathroom and sub par facilities. Would not go back - would rather drive home to Brisbane.
Reviewed August 01, 2016

Robert D. from Australia
Couples
Stayed one night in July 2016
awesome
Awesome would stay their again
Reviewed July 24, 2016

Brian K. from United Kingdom
Couples
Stayed one night in July 2016
Great, clean hotel with fast wifi
Loved the helpful staff.
Reviewed July 18, 2016

Denise C. from Australia
Solo travelers
Stayed one night in July 2016
Great Hotel
Wonderful staff, lovely spacious rooms, good value.. home away from home 😀
Reviewed July 09, 2016

Denise C. from Australia
Couples
Stayed one night in June 2016
Excellent Hotel
Spacious clean comfortable rooms, value for money, great staff, highly recommend 😀
Reviewed July 01, 2016

Miss H. from Thailand
Business travelers
Stayed one night in June 2016
Ho In Wan
Great little room and motel facility. A pub attached next door with reasonably priced meals and good quality. I stay here regularly as it is clean, quiet and simple.
Reviewed June 06, 2016

Denise C. from Australia
Couples
Stayed one night in May 2016
Great Resort
Excellent value for money, clean modern spacious room 😃
Reviewed May 29, 2016

Denise C. from Australia
Couples
Stayed one night in May 2016
Excellent Hotel
Great suite, spacious, clean, comfy, amazing price.. would highly recommend to family and friends
Reviewed May 15, 2016



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