Airport transfer is available from 07:00 AM to 07:00 PM.
In order to reserve the transfer, please inform the property of your arrival details at least 1 day prior to arrival.
The property does not have a 24-hour reception. Guests are required to inform the property in advance of their estimated time of arrival.
Guests arriving after 10:00 PM are requested to contact the property directly prior to arrival.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
A credit card security deposit of 200 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.
The name of the guest checking in must match the reservation.
The credit card used for payment at the time of booking needs to be shown upon check-in.
This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
All American Express or Diner Club transactions will incur a 3% surcharge.
Reception hours vary throughout the week and are listed as follows:
Sunday-Wednesday: 06:30 AM to 10:00 PM
Thursdays and Fridays: 06:30 AM to 11:00 PM
Saturdays: 07:00 AM to 11:00 PM.
When booking more than 5 rooms, different policies and additional supplements may apply.