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Quay West Suites Melbourne

26 Southgate Avenue, Southbank, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Excellent

8.9

based on 75 reviews

69 reviews in English

Value for Money
8.6
Location
9.5
Staff Performance
9.4
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.3
Food/Dining
7.6
All reviews (75)
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Paul J. Couples South Korea, February 16, 2016
Great location
5
Great location! Not I the busy centre but, centralized enough to get around anywhere and great night view. Not noisy at all. Not new but clean enough to enjoy to stay. Breakfast is not great, better to go cafes round since a lots of cafes and restaurants near by. It was very good to stay and recommend this.
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Rosamund I. Couples Australia, October 4, 2015
Fantastic Hotel

Staff, Location, Comfort
10
This hotel is fantastic. It is located on Southbank and is walking distance to everywhere. The room has everything you need including a kitchen basin, a microwave, a nespresso machine, and a bar fridge. The staff at the hotel are lovely and accommodating. I was thoroughly impressed by their warm and helpful customer service. I will definitely be back. Two thumbs up!
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Stephen H. Couples United Kingdom, August 23, 2015
Great location

Location, comfortable, professional
9
Great experience, pleasant stay, perfect location
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Fujiwara N. Business travelers Japan, July 23, 2015
Not so new, but clean, good location, good service

Service! And Location!
8.3
Good friendly staff with nice respectful and polite manner, which is rare with 4star Aussie hotels. Location is 5min to flinders station so also excellent.
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Katrin L. Families with young children Germany, July 13, 2015
Fantastic Stay

Great location, room and staff service
9.7
My 4 year old son and i stayed in a 1 bed apartment for 5 nights. Check in went quickly and our bags were waiting for us in the room. The apartment was exceptionally clean and spacious. The staff were very helpful, no task or amount of queries were a problem and were answered or sorted almost instantly even though it was a full house. The location is perfect. can walk to most things and just a stroll to the free tram lines at federation square.restaurants (and a food court) are plentiful within metres of the hotel.Highly recommend.
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Alan T. Couples Australia, June 9, 2015
quay west

service room size locstion
10
Good
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Simon R. Couples Australia, May 27, 2015
Excellent

Location, pool, service
8.7
Excellent
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Karyn B. Business travelers Australia, May 7, 2015
Great location good room size

Location, room size, all amenities
8
Room looking a little tired but great location and room size and everything you require was in the room
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Karen A. Groups Hong Kong, April 9, 2015
Perfect location to explore the best of Melbourne

Location, Service with spacious rooms
9.7
Love it truly due to its location just nearby the Flinders train station and near to Yarra River. The rooms are very spacious and the security is well ensured. Must thank the staff in offering free wifi access for me in the 2 night stay during Easter. They are all helpful and pleasant.
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Wei Z. Groups China, February 18, 2015
so so

location,staff,service
8
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