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Quay West Suites Sydney

98 Gloucester Street, Circular Quay, Sydney, Australia 2000 (Show on map)

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Area: Circular Quay Number of Rooms: 108

Recent customer reviews

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Fantastic

8.7

based on
42 reviews

Value for Money
8.5
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (42)
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Kerri G. Couples Australia, June 9, 2014
Not honouring our original booking and request

Location
8
Was not checked into our correct room. They did not want to honour our original booking
Deanna T. Families with older children United States of America, April 10, 2014
Fantastic location, great for a family vacation.

Location, room size, view
10
Our family of four (parents + two teens) stayed in a two-bedroom apartment suite with a fabulous view of the harbour, for 4 days. The location cannot be beat -- close to the harbour, the Rocks, shopping, train transport, etc. The view from our room was unbelievable, as it looked over the harbour, with the harbour bridge and the opera house right out front. The hotel staff members were quite helpful and nice. We ordered room service the first night, as we arrived late and walked to the hotel in the rain from the nearby train station. The food came promptly and was VERY good, although pricey (which is expected in a CBD-located hotel, I would think). The kitchen was well equipped, and it was great having a clothes washer/dryer available for our family. The only issue we had were that the instructions for the washer did not match the washer unit available in the room. We had to guess on how to use it. Also, the night we arrived was the night daylight saving time was changing. Some of the clocks in our room were set to one time, the others to another. This is a minor thing, but definitely confusing as we had traveled internationally and were unsure as to the time when we arrived. There is no free internet in the rooms, only in the lobby, and it was spotty, at best. For us, traveling as a family, this wasn't an issue. But, it would be frustrating for business travelers. I highly recommend this hotel to anyone with a family, looking for a place to stay that is less expensive than a standard hotel. Please note, there really isn't a supermarket/grocery store nearby. There are convenience stores in the Quay, but if you want more to purchase for breakfast or other meals to prepare in the apartment, you have to travel outside of the CBD.
Karin T. Business travelers Australia, March 14, 2014
Hassle free

Location, location, location
7.7
Thoroughly enjoyed our stay here. The location was great and the view from our room was superb.
Nina H. Families with older children Thailand, December 14, 2013
very enjoyable

cleanliness, location, and convenient
9
Everything was superb- great kitchen with all amenities supplied in apartment-type lodging. Great view over Sydney Harbour. Internet connection and speed could be improved- we bought a 3-day pass for 3 devices; still internet pages took a long time to load.
Rajaretnam K. Couples United Kingdom, November 15, 2013
Decent stay

Clean large room
7.7
Kay O. Solo travelers United Kingdom, November 14, 2013
Fantastic great location

location rooms privacy
9.3
Great stay in a one bedroom apartment fully functioning kitchen within easy access to all Sydney harbor has to offer
Steven K. Business travelers Australia, November 7, 2013
Met every requirement for a business traveller

Staff, Location, cost
7.7
Watson V. Business travelers United States of America, October 28, 2013
Lovely room

Spacious, Clean, Bar
7.7
It was a pleasant experience. For the cost of the room, I felt like there should have been more. It was clean, the rooms were spacious, and the location of the hotel are all great, but I did not leave feeling like I got my money's worth. It is a luxury hotel and it is expected to overpay, but I feel like it could have been better.
Deanne W. Couples Australia, October 2, 2013
Clean, beautiful views, very spacious and quiet.

self catering, harbour view, two balconies
9
I would stay at the Quay West Suites Sydney again. Would definitely get a harbour view suite again as it defines the view of why I come to Sydney in the first place. Very friendly staff. Due to the units being self-catering, you can keep to yourself or head downstairs for meals. Enjoyed it a lot.
Thalia T. Families with young children Australia, October 2, 2013
Comfortable, relaxing and easy

Location, view and spacious
8
Very comfortable, loved the separate bathroom for the kids, location and view were outstanding. My only negative comment would be the long wait for the lifts and desk staff knowledge with regards to obtaining groceries nearby.

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