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Good 6.7
Based on 377 reviews

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About Queen Wood Hotel

Description

Conveniently located in Phnom Penh, Queen Wood Hotel is a great base from which to explore this vibrant city. The city center is merely away and the airport can be reached within 30 minutes. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Kandal Market, Psah Chas - Old Market, Deum Kor Market.

Queen Wood Hotel also offers many facilities to enrich your stay in Phnom Penh. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, photocopying can be enjoyed at the hotel.

40 rooms spread over 9 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service can be found in selected rooms. The hotel offers fantastic facilities, including outdoor pool, massage, to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Queen Wood Hotel the perfect base from which to enjoy your stay in Phnom Penh.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • massage

Swimming & soaking

  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours

On-site facilities

  • fireplace
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Khmer
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 10 USD
Breakfast Charge (when not included in room rate): 7 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 40
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2012
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Agoda Verified Reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 6.6
  • Facilities 5.9
  • Location 7.9
  • Room Comfort/Standard 6.3
  • Staff Performance 7.3
  • Value for Money 6.6
  • Food/Dining 5.7

8 Gary E.
Australia
May 26, 2016
Very helpful staff.
Nothing particularly outstanding about the hotel, but for the cost is about what you would expect. Clean, comfortable, convenient. Breakfast was "okay", (but only just) The outstanding feature was the staff who were excellent & went out of their way to help me sort out a problem I had with getting baggage from the airport.....thanks!

7.6 PETER M.
Ireland
May 12, 2016
Have used before, will use again
They've made improvements to the small pool which is good but the quality of breakfast has gone down. Overall its OK for 2 or 3 nights.

4.4 HUA T.
Vietnam
May 12, 2016
4
the room so dirty , breakfast very terrilble , the first time i try this breakfast

4.4 Steven B.
Australia
May 05, 2016
Never again
Breakfast terrible and other meals order at the hotel were below standard Had to change room 3 times because of problems with the air conditioner not working in 2 rooms.

8 Darren L.
Australia
April 25, 2016
Good location
Second time we have stayed here. Is in a great location and good for a short stay. Breakfast is included but I would eat elsewhere. Had a meal at restaurant at night and it was great.

7.6 Darren L.
Australia
April 25, 2016
Close to the river and restaurants
If you want 5 star stay somewhere else but if you want a decent bed for a few nights then this place is fine

6.8 james K.
New Zealand
April 14, 2016
Ok
Great spot ! Hotel ok , breakfast average!

6.4 Stuart C.
Thailand
April 09, 2016
Good for backpackers but that's about it
Honestly i was recommended this hotel by a friend so i gave it a go. I booked 4 nights first and wished i hadn't. It's not that it is bad but i wanted something a bit better and more modern than this. I was on the 7th floor underneath the pool and i could here noise. The rooms are small and old. Can't fault the location. Central to most things. Needs an upgrade

7.2 ronald T.
United States
April 09, 2016
a decent place, great location, good staff
had another good stay, pool and resto/bar are nothing special, but overall a worthy hotel.

4.8 douglas C.
Australia
April 06, 2016
this is the worst experience in 15 years of traveling the world
asked for smoking room during booking. given non smoking room!!! moved to another room and told to smoke out the window... this room had two single beds. i was reading very late 2am and noticed bed bugs crawling over pillow and bed. killed about 50 then threw pillow in bathroom. moved to other bed . it also was crawling with bed bugs. go down to lobby and explain the problem. he just hands me a key to another room 3 floors below. no offer of assistance.this room no safe no hot water shower holder missing toilet roll holder missing.when i wake up go down taken to yet another room by helpful and apologetic girl. no shower hose holder no toilet roll holder a/c not working. a/c fixed cant sleep having nightmares about bed bugs.. dont stay here. i want a full refund as my stay was a complete nightmare


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