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Customers like this hotel for:
    Nearest transport:
  • Cebu North Bus Terminal (2.4 Km / 29 min walk)
    Customer comments:
  • "Breakfast buffet", "Friendly staff", "Great value for money"
    Top nearby attractions:
  • Sun City (0.2 Km / 3 min walk)
  • Ayala Center (0.3 Km / 4 min walk)
  • Casino Filipino (0.6 Km / 8 min walk)
  • Cebu Business Park (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

Quest Hotel & Conference Center - Cebu

Archbishop Reyes Avenue, IT Park, Cebu City, Philippines 6000 (Show on map)

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"Housekeeping very prompt with my request for extra pillows...."

Poh, Singapore November 24, 2015

Features of Quest Hotel & Conference Center - Cebu

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • garden
  • outdoor pool


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Filipino

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Hotel Description
With 427 rooms, Quest Hotel & Conference Center - Cebu contains all the amenities and services you would expect from a 5-star...see more With 427 rooms, Quest Hotel & Conference Center - Cebu contains all the amenities and services you would expect from a 5-star hotel. Included in all rooms is wireless internet access and basic bathroom amenities, plus all rooms are non-smoking. This excellent hotel also has laundry service/dry cleaning, a large restaurant, contemporary meeting facilities, and safety deposit boxes. Those looking for first-rate leisure facilities will find a large adult and kiddie pool. Guests will find that this service-oriented hotel with superb accommodations and amenities provides excellent value.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

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All reviews (5268)

Business travelers (633)

Couples (1827)

Solo travelers (1601)

Families with young children (590)

Families with older children (274)

Groups (343)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (5268)
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Rafael P. Business travelers
Philippines, November 28, 2015
Ok but ended badly

Location, location, location
It pays to check your (hotel) bill. Upon check out I found out that I was being charged PhP 526 for pressing. That was odd because I only had 2 shirts (shirt jack, short sleeves) pressed and I remember it was just PhP 70+ each. Seemed rather exorbitant. I asked the front desk staff why I was being charged such a steep amount for pressing of 2 items. After 15 minutes she got back to me and said because it was "Express Service". It wasn't. I asked that it be delivered the day after. And even if it was and the charge was double the amount, it won't be anywhere near the PhP 500 range. So she checked AGAIN and after 10 minutes she told me that Housekeeping made a mistake and thought it was for LAUNDRY and pressing. Hmmmm... sounds rather suspicious. They rectified the mistake and charged me the correct amount: PhP 200+ And oh- no apology. I had to ASK for it. Interesting enough, in my previous stay, I was not charged for a couple of room service meals and pressing. I called their attention to it and I was commended by the front office staff for my honesty and was informed that otherwise "the staff will have to pay" the amount. I am a loyal Quest Hotel (Cebu) client but I'm not sure if I'll stay there again. Or maybe I'll give them another chance.
Poh E. Couples
Singapore, November 25, 2015
Don't expect much

Housekeeping very prompt with my request for extra pillows. Rooms kept reasonably clean. The security at the enterance very polite and helpful.
Just a place to sleep. Don't expect much.
Ma. M. Business travelers
Philippines, November 26, 2015
The staff was friendly and accommodating.

1) Friendly staff 2) Clean rooms 3) Location was great
For the amount I paid for the room I was totally surprised how clean and well maintained it was. My requests were provided and my last minute change for early check-in was immediately granted. The staff was friendly, courteous and very helpful. I would definetely recommend to others. Keep up the good work. Great hotel.
Vincent Q. Solo travelers
Philippines, November 23, 2015
Great staff and location

Staff was great, location is central, and cleanliness of room
Franklyn M. Couples
Philippines, November 23, 2015
itchy itchy bed

location, pool, staff
I got prolly about 20 insect bites during my stay in this hotel. I didn't notice any mosquitoes or ants so I guess it might be mites on the sheets, pillows or the bed itself. I got so many itch marks, I bet some of this will leave marks. The pool bar was nice, but filth is already starting to accumulate on the tiles of the pool bar. The hallways are also too dark for comfort, it almost looks like a setting for a horror movie. The breakfast buffet, which wasn't included in our room, that we paid 550PHP for was so-so. Meh. The staff were very accommodating and nice, especially the people at the pool area and the restaurant. We requested to have a room with one queen sized bed, but instead they gave us a room with 2 tiny beds, nudge a little and you will fall on the floor. We repeatedly requested for one big bed, but they won't give it to us. They say they're fully booked, but I don't see much people around, so I don't believe they can't accommodate our request. One shining beacon of hope in this hotel is its proximity to Ayala mall.
Fredrik M. Solo travelers
Sweden, November 21, 2015
Nice hotel

Pool Staff and service
William H. Couples
United States of America, November 21, 2015
Nice hotel close to Ayala Mall

Location, amenities, staff
I had a Junior Suite. Nice living room, Good cable channels, 2 TVs.Nice pool.
Joanne A. Couples
Philippines, November 20, 2015
great stay

ambiance. value for money. staff
We had our late check in. They called immediately when we entered the room to check for our needs. I asked for slippers but they never came. As we were about to sleep, there were drops of water coming from the aircon. Called operator and they responded quickly. Nonetheless, it was a great stay. Great value for money!
Michael W. Couples
United States of America, November 20, 2015
Great staff as always

Staff, value, location
We always enjoy our stays at Quest Cebu. We have stayed at every Cebu City 4 and 5 star hotel over the last 7 years. Quest is the equal of ALL of them and much better value!
THOMAS N. Solo travelers
Norway, November 19, 2015
Great staff and great location

Location, Nice roms and friendly staff
Loved the pool and friendly/ helpful staff

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