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Quest Hotel & Conference Center - Cebu

Archbishop Reyes Avenue, Cebu City, Cebu, Philippines 6000 (Show on map)

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"custermer service, cleanliness, and location...."

  • Shwe, United States
  • November 25, 2014
  • Area: Location: Cebu City
  • Rooms : 427
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe
Premier Deluxe
Deluxe with Breakfast
Premier Deluxe with Breakfast
Deluxe
Premier Deluxe
Junior Suite
Junior Suite with Breakfast
Junior Suite
Executive Suite
Executive Suite with Breakfast
Executive Suite

 

When would you like to stay at this hotel?


Photos of Quest Hotel & Conference Center - Cebu

Quest Hotel & Conference Center - Cebu Cebu - Bathroom
Bathroom
Quest Hotel & Conference Center - Cebu Cebu - View
View
Quest Hotel & Conference Center - Cebu Cebu - Swimming Pool
Swimming Pool
Quest Hotel & Conference Center - Cebu Cebu - Swimming Pool
Swimming Pool
Quest Hotel & Conference Center - Cebu Cebu - Swimming Pool
Swimming Pool
Quest Hotel & Conference Center - Cebu Cebu - Puso Bistro & Bar Action Station
Puso Bistro & Bar Action Station
Quest Hotel & Conference Center - Cebu Cebu - Puso Bistro & Bar Lounge Area
Puso Bistro & Bar Lounge Area
Quest Hotel & Conference Center - Cebu Cebu - Restaurant
Restaurant
Quest Hotel & Conference Center - Cebu Cebu - Entrance
Entrance
Quest Hotel & Conference Center - Cebu Cebu - Reception
Reception
Quest Hotel & Conference Center - Cebu Cebu - Lobby
Lobby
Quest Hotel & Conference Center - Cebu Cebu - Waiting Area
Waiting Area
Quest Hotel & Conference Center - Cebu Cebu - Meeting Room
Meeting Room
Quest Hotel & Conference Center - Cebu Cebu - Meeting Room
Meeting Room
Quest Hotel & Conference Center - Cebu Cebu - Business Center
Business Center
Quest Hotel & Conference Center - Cebu Cebu - Ballroom
Ballroom
Quest Hotel & Conference Center - Cebu Cebu - Ballroom
Ballroom
Features of Quest Hotel & Conference Center - Cebu
Facilities

24-hour room service

airport transfer

babysitting

bar

business center

car park

coffee shop

concierge

elevator

facilities for disabled guests

family room

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

smoking area

tours

  
Sports and Recreation

garden

outdoor pool

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

Book now!

Sale ends soon!

With 427 rooms, Quest Hotel & Conference Center - Cebu contains all the amenities and services you would expect from a 5-star hotel. Included in all rooms is wireless internet access, basic bathroom amenities (hair dryer included) plus all rooms are non- smoking. This excellent hotel also has laundry service/dry cleaning, a large restaurant, contemporary meeting facilities& safety deposit boxes. Those looking for first-rate leisure facilities will find a large adult & kiddie pool. Guests will find that this service-oriented hotel with superb accommodations and amenities provides excellent value. With 427 rooms, Quest Hotel & Conference Center - Cebu contains all the amenities and services you would expect from a 5-star ... see more
Please note that:
- An incidental deposit of PHP 1,000 per night is required upon check-in. This will be refunded back upon check out based on consumption.
- Any special request like airport transfers are not guaranteed unless confirmed by the hotel representative.Please directly contact the Hotel for such arrangements.



Children and extra beds:
Children 0-11 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
800 PHP

Breakfast Charge (when not included in room rate)
550 PHP

Check-Out
11:00 AM

Distance from City Center
0 km

Distance to Airport
13 km

Earliest Check-In
03:00 PM

Internet Usage Fee
0 USD

Non-Smoking Rooms / Floors
yes

Number of Bars
1

Number of Floors
10

Number of Restaurants
1

Number of Rooms
427

Parking Fee (per day)
0 USD

Reception Open Until
11:59 PM

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
2012

Year Hotel Last Renovated
2012

Quest Hotel & Conference Center - Cebu Cebu - Food, drink and entertainment Puso Bistro
Meals Served - Breakfast, Lunch, Dinner

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.5

from 4059 reviews

Value for Money
8.5
Location
9.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (4059)
Shwe H. Couples United States of America, November 25, 2014
Truley Outstanding

custermer service, cleanliness, and location.
10
It was Awesome! My wife and i stayed at several places during our vacation. We stayed at old and new hotels and i must say that i was very impressed with Quest staff. We never felt unwelcomed or out of place. I never saw any of the staff standing around. Plus they were always eager to stop what they were doing and assist us with what we were doing. I dont know why Quest only scored a 3 out of 5 star rateing? I will foresure stay at Quest on my next vacation to Cebu.
Peter F. Families with older children Australia, November 24, 2014
Highly recommended

Staff friendliness, service and food
8.7
Great stay. Will stay in this hotel again
Marie A. Families with older children Philippines, November 24, 2014
Perfect

Perfect location, clean and modern facilities, excellent service
9.3
Christine F. Families with young children Philippines, November 24, 2014
Our Stay :)

The food is very good, a lot of choices and sumpuous! The rooms and toilets are clean. Jut wished we had bigger beds.
9.3
It was fantastic! Evwrything was great and comfy. Just bigger beds next time :)
Steven C. Couples Philippines, November 23, 2014
Solid 4/5

Location, dining, staff performance
8.3
Here are my positives: 5 minutes walk to ayala mall, pool was decent, the dinner buffet at Puso restaurant was reasonably-priced and food was good, staff very friendly Areas of Improvement: Very, very slow internet connection
William T. Couples United States of America, November 23, 2014
Good hotel, but dining / restaraunt is lacking

Cleanliness, location, price
7
My stay was good. However, I think the staff in the dining area needs training. They come across like their main goal is to make sure people pay for their meal. They stop you like police when you enter and demand signing for meal before you even eat. Why cant they bring the bill to your table like they do at the Marriott. This really bothered me. The coffee was substandard. It tasted cheap and watered down. They should feature potatoes more often at breakfast. Generally, the staff was very polite and attentive. However, the stopping you when you go in and over determination to obtain payment was a real negative.
Giovie L. Business travelers Philippines, November 23, 2014
Nice stay

Spacious rooms, good food, nice swimming pool
8.7
It was nice. Their buffet breakfast was grand! There were a lot of food. It gmhas an excellent location. At the center of the city.
Mac R. Couples Australia, November 23, 2014
Safe and Awesome stay

Location, Safety and Service Delivery
10
Location, Service Delivery and Safety are Awesome. Frriendly and Professional Staffs meet and great you each time. Huge value for money. What more can you as for from this hotel. Will surely come back again.
Todd E. Couples Australia, November 20, 2014
only one night stay but very much enjoyed

staff room and location
9
Would definitely stay at this hotel again
William T. Couples United States of America, November 19, 2014
Review of Quest hotel in Cebu

Cleanliness, location, price
7.3
Overall, my stay was good. Nice hotel. I will stay there again. The one thing that bothered me was the staff in the dining room. They are all fine young people. However, it comes across like their number one goal is to make sure no one gets a free breakfast. They stop you when you come in and you pay before you eat...Not good. They dont do that at the Marriott. Guests should to into the dining area, sit down, and eat. At the end of their meal the staff should deliver the bill and the guest will pay, or charge to their room. I did not like the way they do that at all in the dining room. The folks at the front desk are somewhat the same. It is not about following procedures. It is about serving customers. I think they should put a table and one more chair in the rooms. Otherwise, the hotel is clean, the staff is professional, and I enjoyed my stay there. I offer this as constructive feedback. They did a lot of things right too.

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Customers like this hotel for:
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Mactan-Cebu International Airport (8.3 Km)
Customer comments:
  • "Breakfast buffet" , "Friendly staff" , "Great value for money"
Top attractions in the area:
  • Ayala Center (0.3 Km / 4 min walk)
  • Crossroads Cebu (1.2 Km / 15 min walk)
  • Cebu Capitol (1.4 Km / 17 min walk)
  • Rizal Memorial Library and Museum (1.5 Km / 18 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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