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2015
Excellent 8.5
Based on 5846 reviews

Recent customer comments

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Excellent



based on 5846 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

8.8 lloyd S.
Philippines
April 28, 2016
Value for money
Nice location

10 Pat K.
United States
April 28, 2016
Always the best for the price
Plenty of hot water, large rooms, great location walking to the mall, nice pool, also nice for evening drinks by the pool, great beds

7.6 joan A.
Philippines
April 27, 2016
Excellent location
Literally across ayala mall. Good breakfast

9.6 Leo P.
United States
April 27, 2016
Great Hotel but...
It's a great hotel for the price. For our stay, there was a power outage, although we were warned beforehand. I would stay here again. Pool bar prices were expensive. 188 pesos for a beer is a bit much.

8.4 Adam S.
United States
April 25, 2016
Good place, horrible traffic
Nice place to stay if you need to be in the heart of the city. Not great if you need to travel to any other part of Cebu. Traffic is horrendous, taking 1.5hrs+ to get anywhere within 15-20 miles.

9.6 aleli B.
Philippines
April 21, 2016
Good location
Value for money

8.8 maria S.
Philippines
April 20, 2016
Very good
Price of food is very reasonable

8.8 Terry F.
United Kingdom
April 20, 2016
good hotel overal
food ok shower not that hot towels poor quality did not replace coffee creamer until you ask for them

7.6 Resty I.
Philippines
April 20, 2016
booked three rooms, nice hotel, POOR service, understaffed
I recently booked three rooms with my family. their check-in time is quite late in the afternoon, at 3 PM. most PHL hotels check-in time is at 2 PM or earlier depending on availability. Nice room though. clean and well maintained. very convenient location, just across a major shopping mall and public transport. I'm not happy with their service at all. I called the front desk over the phone numerous times, NO ANSWER. staff are friendly but SLOW. the hotel is rather busy, understaffed.

7.6 Sonja S.
Germany
April 18, 2016
Good City Hotel
we just stayed for one night, because we had a flight the next morning. It does not look too far from the Airport, but with afternoon traffic it took us nearly an hour to get there. Shopping Center just across the street. It is ok and I can recomend, but not a MUST go.