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2015
Excellent 8.5
Based on 5909 reviews

Recent customer comments

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Excellent



based on 5909 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

asunto R.
Philippines
August 01, 2014
my 7th stay in this hotel
location, staff, internet
great, as usual!

Christian M.
Denmark
August 01, 2014
Luxurious
Location, standard, service
Very good location just next to the huge Ayala center with endless shopping and dining possibilities. Extremely friendly, polite and helpful staff; even a random cleaning person would greet you and say "good morning, Sir". Taxi service just outside the door and door security guard 24/7. Room was nice and everything in order, very nice standard. You can call the front desk at any hour and get help. I was able to do late checkout at 12 instead of 11 and it was no problem. Delicious breakfast buffet (although expensive; 550 pesos). A few problems: Wifi almost unbearably slow, no hot water half the time, rather noisy surroundings due to traffic and construction work, and blackout curtains weren't so effective due to the room/window design. The balcony door didn't close quite tight, letting in some noise.

Michael T.
Australia
July 30, 2014
Still good, but getting meaner
Comfort, Clean, Location
I will continue to stay here, but note that Management is starting to become petty. I can live with a wine=cooler they call a fridge, but now having to pay for ice seems paltry. Rooms are starting to show signs of wear and tear. Towels are becoming thin, and less of them than in the past. Pool area is neglected. Dirty plates, ashtrays, empty beer cans are left (maybe because Pool Attendant is so relaxed in his job). Outdoor shower remains inoperable still after 12 months. All are signs that the honeymoon is over

MA. S.
Philippines
July 29, 2014
Convenient location
location, clean, service
It is conveniently located near a big mall. the staff was prompt in responding to our request about the wifi connection, they even followed up to check if it was already working well.

cyril V.
Philippines
July 28, 2014
Excellent like a 5 star hotel
location, food, transportation
Value for money! great service!

Joaquin C.
Philippines
July 28, 2014
Great location, cool design
great location, cool design, amenities
We had a pleasant stay at Quest Hotel. It is conveniently located beside the Ayala Mall and transport hub. Its relatively new and had well-designed interiors - very cool and hip. From our room we had a nice view of the city. The buffet breakfast although not fantastic had a wide selection. I will definitely consider staying here again the next time I visit Cebu.

byungmo C.
South Korea
July 28, 2014
Good location and nice staff
Good location and nice staff
Good location and nice staff Good location and nice staff

byungmo C.
South Korea
July 28, 2014
Good location and nice staff
Good location and nice staff
Good location and nice staff

Anthony C.
Australia
July 26, 2014
Cold showers no hot water
Comfortable bed, clean, location
During my stay there was not hot water due to a break down in the hot water system. No consideration given to discounting my stay Or providing anything in return for no hot water service. Not surprising for the Philippines.

Tomas M.
Philippines
July 26, 2014
location, location, location
location, good food, value for money
The hotel's location makes it one of the best hotels for business or solo travelers. The room was clean and the buffet spread was good.