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Excellent 8.5
Based on 6020 reviews

Recent customer comments

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based on 6020 reviews
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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Alan K. from United States
Families with young children
Stayed 3 nights in July 2014
Never disappointed after multiple stays.
Convenience to Ayala Mall, buffet breakfast, quality room.
Have stayed at Quest multiple times since it opened. Always enjoy it. Excellent breakfast buffet with Filipino, American and Asian offerings. Received good boxed breakfasts when departed beearly morning before buffet open. Small pool, but enjoyed the swim up bar. Ayala Mall is across the road and has added a new, impressive addition. Ayala has two markets, cinema and many places to eat and shop.
Reviewed August 04, 2014

Havard H. from Norway
Families with young children
Stayed one night in July 2014
Quality equals price.
Location to Ayala Center, Laundry service
This hotel is the best cheap hotel there is in Cebu, at least if you use agoda to order on. - Breakfast was ok, but should have more food to choose from. - Room was ok, but some rooms have a flushing problem. - Location is almost perfect for shopping. Very easy to go to Ayala Center if you go under the bridge. - Laundry service was on time, good performed and cheap. Would absolutely go back here if we need shopping on Ayala Center.
Reviewed August 04, 2014

Jennylyn T. from Philippines
Business travelers
Stayed one night in August 2014
Great value for money
Great location, clean and comfy
Clean room, nice king size bed ! But breakfast is not that worth it for the price!
Reviewed August 04, 2014

hyeji K. from South Korea
Solo travelers
Stayed 3 nights in July 2014
high performance per low price
Good location/ Kind staff/ Reasonable price
It is located near the Ayala mall which is one of the famous shopping mall in the Cebu(5mins walking distance). All the staffs there are so kind helping a lot with a good attitude. One thing leaves much to be desire is the water.... hot water is not well supplied. Above than, everything was good enough !
Reviewed August 04, 2014

Richie M. from New Zealand
Solo travelers
Stayed one night in July 2014
An Average stay in a nice hotel
No hot water on arrival and not fixed during my stay. Upgraded to a mini suite. Staff helpful
Reviewed August 02, 2014

asunto R. from Philippines
Families with young children
Stayed 3 nights in July 2014
my home in cebu
fast and reliable public transportation, great breakfast buffet, nice smelling place
i was there for a couple of days for my medical check up.. the staff are very accomodating to my needs.
Reviewed August 01, 2014

asunto R. from Philippines
Families with older children
Stayed 2 nights in July 2014
my 7th stay in this hotel
location, staff, internet
great, as usual!
Reviewed August 01, 2014

Christian M. from Denmark
Solo travelers
Stayed 6 nights in July 2014
Location, standard, service
Very good location just next to the huge Ayala center with endless shopping and dining possibilities. Extremely friendly, polite and helpful staff; even a random cleaning person would greet you and say "good morning, Sir". Taxi service just outside the door and door security guard 24/7. Room was nice and everything in order, very nice standard. You can call the front desk at any hour and get help. I was able to do late checkout at 12 instead of 11 and it was no problem. Delicious breakfast buffet (although expensive; 550 pesos). A few problems: Wifi almost unbearably slow, no hot water half the time, rather noisy surroundings due to traffic and construction work, and blackout curtains weren't so effective due to the room/window design. The balcony door didn't close quite tight, letting in some noise.
Reviewed August 01, 2014

Michael T. from Australia
Stayed one night in July 2014
Still good, but getting meaner
Comfort, Clean, Location
I will continue to stay here, but note that Management is starting to become petty. I can live with a wine=cooler they call a fridge, but now having to pay for ice seems paltry. Rooms are starting to show signs of wear and tear. Towels are becoming thin, and less of them than in the past. Pool area is neglected. Dirty plates, ashtrays, empty beer cans are left (maybe because Pool Attendant is so relaxed in his job). Outdoor shower remains inoperable still after 12 months. All are signs that the honeymoon is over
Reviewed July 30, 2014

MA. S. from Philippines
Families with older children
Stayed one night in May 2014
Convenient location
location, clean, service
It is conveniently located near a big mall. the staff was prompt in responding to our request about the wifi connection, they even followed up to check if it was already working well.
Reviewed July 29, 2014


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