arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 5895 reviews

Recent customer comments

Filter by traveler type

based on 5895 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Mark W.
New Zealand
June 16, 2014
Relax - enjoy - come again
Staff = pool - location
Fourth time I have stayed here -attentive and friendly staff - good facilities - convenient to CBD

Rhodora C.
June 15, 2014
Cozy and comfortable
Our last stay in this hotel is still the cozy and comfortable except that the comfort rooms floor tile grouts and wall tiles should be thouroughly cleaned every client/customer's stay.

South Korea
June 13, 2014
It's very good hotel
clean, accessible, kind hotelier
simple, comfort

Klid S.
June 13, 2014
Hotel staff barged into room ;no action fr mngt
Food cable cleanliness
Booking more disadvantageous coz no breakfast while could get same room at same price with free breakfast had we directly booked w hotel; disappointed w mngt's lack of action re hotel staff entering room while I was napping allegedly checking the room..(??!!). Had a much better stay the first time we stayed last Nov 2013 and buffet spread had more variety then.

Ronny P.
June 13, 2014
nice friendly staf good food varm water in shower
good lokation good service friendly staf
Nice hotell friendly staf but when i was there it was a construktion site just akross the street so it was wery noisy an the swimming pool was wery smal you can get good hotel for a lot cheaper mony in Cebu but it was a good Place to stay near ayala whit lots of shopping and exelent resturants

Craig G.
New Zealand
June 12, 2014
Nice hotel but wifi was terrible
location, clean, new
Have stayed here many times and will continue to do so, but they need to fix the wifi as it was horrible in the room I had. Could not get 10 minutes of work done without it going off and on. Yes there is interference from other hotels but that's no excuse, make the signal stronger or fix it somehow. Guests need wifi, otherwise they will shop around. Still, I like this hotel a lot.

Marychris B.
June 12, 2014
Comfy nice room, friendly staff, value for money,
Close to shopping, restaurants and business centers
Our stay was great, comfy room, wide choices for breakfast and friendly staff.

Paul R.
United States
June 11, 2014
central location
pool, elevator, parking
It was ok. Not good, not bad. Nothing exceptional. Pricey for the micro small room and I couldn't sit on the toilet as I am 6'3" and the toilet space is more suitable for a 5'5" Filipino. it is a local hotel designed for locals / Asians. This is not an International standard hotel

Tony K.
June 11, 2014
Not so well,Internet was poor
Water Front
I was there and found bed was not clean.Although Internet is very poor,I have requested need internet connection via RJ45 connector to connect my laptop.But that was not prepared. For future I will think I will stay at Quest hotel or not. Thanks

Ying K.
June 10, 2014
Comfort, Money worth
Convenient, Comfort, Safe
Centrally located, in city, near Ayala with lots of restaurants & shops Clean, comfort and with national standard