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Quest Hotel & Conference Center - Cebu

Archbishop Reyes Avenue, Cebu City, Cebu, Philippines 6000 (Show on map)

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Area: Cebu City Number of Rooms: 427
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
3543 reviews

Value for Money
8.5
Location
9.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (3543)
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Lanny W. Couples United States of America, February 17, 2013
Great Hotel

Friendly Service
9.3
Our stay at the Quest was extremely pleasant. The rooms are large, clean, and comfortable. Service was fast and friendly. I would highly recommend this hotel for anybody.
Shopping Tip: There is a huge shopping Mall directly across the street from this Hotel.
Jocelyn S. Business travelers Philippines, February 16, 2013
Great location but needs to improve service

Comfortable room and good food
8
Accessibility to Ayala shopping center makes my stay very convenient. Service can be improve but staff needs to be monitored because some are not yet well oriented to the so called "hospitality service" I booked for an early wake up call but they failed. A document was left for me but was not given till I check out. In two occasion, I called and ask to be connected but I was ask " Bakit"? Thanks to Leah who checked us in and tried to gave us our preferred bed and I would like to commend Kevin, the Duty Manager for his By the way, you have a great food! Well presented but service needs to improve especially the approach of the waiters.
Shopping Tip: You can take a walk to Ayala easily
John P. Couples Australia, February 16, 2013
my stay was pleasent.very nice hotel

the location the staff and a clean hotel
7.3
Daniel V. Solo travelers Philippines, February 16, 2013
Nice hotel, good location

Location and friendly staff
9
Hotel is walking distance to Ayala Mall. Staff are friendly. Rooms are nice just that you can hear the noise from the other room. And no gym facilities.
Arif D. Families with young children Australia, February 16, 2013
great value

location, value and staff
8.7
Eliezer T. Couples Philippines, February 15, 2013
Wonderful stay

clean modern very affordable
10
our stay in the hotel was very nice, Ayala mall is just in front of the hotel with a easy access going to the mall which has everything on it.
Nanette D. Couples United States of America, February 15, 2013
Nice and clean hotel with attentive staff

Attentive staff, clean rooms
8.7
The Quest Hotel is a nice place to stay in while in Cebu. They have 2 dog sniffers to check for explosives or drugs. I liked the brown lab, but the white one didn't seem to want to work, so he, the dog, turned his face away a few times when prodded by his dog handler to work! Some kind of security they have there! overall, this place is ok.
Lovely M. Couples Philippines, February 15, 2013
Nice hotel

Nice location
7.3
the room are nice,the hotel is a short distance to ayala center,but the staffs are a bit unaccomodating
Trini I. Couples Chile, February 15, 2013
Very accessible to lots of things

Rates
7.3
Breakfast buffet has limited selection. Staff are very pleasant n friendly. Shower has no hot water
Geng W. Solo travelers Singapore, February 15, 2013
Great location but needs improvement

Within walking distance to Ayala Mall
5.3
On 1st impression looks like a grand hotel, but it took almost 30 minutes to check in. The room was big but the lighting was not enough. The bathroom had only a dim light, the shower stall was in darkness. Wifi in the room was impossible to use, no signal at all. Had to request 3 times before housekeeping brought the towels to the room. Hot water flask provided is attached to a tray, and the wire is not long enough to reach the power socket. You had to carry the whole tray onto the floor for it to work. Security was very good, they had metal detector at the main entrance, and even a drug sniffing dog on duty. The bed was comfortable but the pillows were too soft. The only saving grace is that is it very near the Ayala Mall and they provide free shuttle service to other shopping malls like SM Cebu City.

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Customer Reviews - Quest Hotel & Conference Center - Cebu, Cebu

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