arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.5
Based on 5901 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5901 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

aleli B.
Philippines
April 17, 2016
Great service
I forgot to check my room before leaving the hotel for island hopping. I requested for late check-out at 2pm then they allowed. Around 12nn called up again to ask a favor if possible to transfer our things from my room to my friend's room. Hotel policy, they are not allowed to do so unless the things are packed and ready for pick-up. For my case it's not pack yet, duty manager joaquin handled my concern and i think he personally assisted in transferring my stuff. I am happy and satisfied with the service they provided.

Tan T.
Malaysia
April 17, 2016
Overall staff friendly, cleanliness,location is great..
My experience is my young child was breakage the glass in restaurant, the staff quickly clean up and send a new glass of water.. The staff was friendly ask and send a regard to my young child.. Are you OK..warnest greeting and good Smile...highly recommend, Quest hotel is value of money.

Voltaire O.
United States
April 16, 2016
....
...

Sharon F.
Philippines
April 16, 2016
Excellent
I love the location and the room is very clean. What i like the most is the buffet breakfast!

ChangKyun K.
South Korea
April 14, 2016
Electric power supply problem and elevator
.elevator didn't work for half day

Werner Z.
Austria
April 13, 2016
nice place
Pool with real pool bar (drinking while sitting in the pool), close to ayala mall, good breakfast buffet

Mario B.
Switzerland
April 13, 2016
Nice place
Nice place again

Iain H.
South Africa
April 12, 2016
Two pleasant nights in Cebu
We spent two very pleasant nights at the Quest Hotel en route from Leyte back to Singapore. The hotel's location next to Ayala is very convenient. We have stayed here before and will stay here again.

Geroncio F.
United States
April 12, 2016
Nice hotel
Problem with electric power when I was there; otherwise, my stay was great! Nice staff. Will stay there again.

Mary T.
Kuwait
April 09, 2016
Everything was fine.
Hope that housekeeping personnel will check the smell of the comfort rooms.