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2015
Excellent 8.5
Based on 6004 reviews

Recent customer comments

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Excellent



based on 6004 reviews
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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Eric M.
United States
May 28, 2014
Disappointed
Close to shopping malls and restaurants
We arrived around 12pm and waited for almost an hour to be checked in. Nobody helped us carry our bags on our way to our room knowing i was with 5-10 year old kids. When we finally went inside the room, there were no towels. Check out time was 11am. A little early than other hotels. Noramlly check out time is 12pm. I will never go back to this hotel again. Poor service!

Stephen W.
Australia
May 28, 2014
Comfortable bed
Location, Comforatble bed, Nice pool
Great place to stay, however my first night was spent in a single bed which was not what I wanted, having to sleep in a single bed always at the mining camp where I work.

Benjie A.
Philippines
May 27, 2014
So far so good
clean, well-ventilated and nice location
So far our stay were good, the location is near the shopping district like Ayala Mall but hard to go straight cos theres no pedestrian lane going to the mall. but the hotel itself were okay, room were quite small but its comfortable to stay.

maria W.
Philippines
May 27, 2014
very satisfied
very near ayala for shopping & dining, accessible transportation to take you to places, excellent service, cleanliness & good food
very good, my husband & i will come back the next time we'll be in cebu

Zsa N.
Philippines
May 27, 2014
Comfortable and convenient
Friendly staff Clean room Safety deposit box available in the room
It was comfortable and the staff were friendly. We requested a king size bed but we were given double beds and the room was located in the area where we could still hear traffic noise and seems like someone was doing carpentry on the upper levels. Aside from this, everything is good.

Jiyeon L.
South Korea
May 26, 2014
Cool, clean and comfy
Nice breakfast, friendly staffs. Definetly worth money

RONALD A.
United States
May 26, 2014
Always a pleasure!
Cleanliness, locality, comfort

Rudy B.
Belgium
May 26, 2014
Short business stay - service as expected
Good value for money; good choice in breakfast; near shopping mall
I was there for a short in this hotel, and found this perfect for my needs. By mistake I made a booking breakfast not included, and was a bit surprised about the price of it: I paid 13 USD for the breakfast. This is quite high for the region, even taking into consideration the extensiveness of choice. Cebu is not a Metropole where prices are sky high. For the rest no remarks; hotel to be recommended.

Clinton M.
Australia
May 26, 2014
Relaxing and hassle free
Security, Friendly and efficent staff, quality rooms
This was the second time that I had stayed at the Quest in Cebu. I would highly recommend this hotel, as the staff are friendly and professional. The level of security at this hotel is exceptional, you feel safe the moment you walk in the door. The rooms are very comfortable and modern with a very comfortable bed and nice bathroom. The restaurant caters for all nationalities with the broad range of food available. The staff in the restaurant are very welcoming and are very efficient. I travel to Cebu regularly and will always be staying at Quest due to their superior level of service and professionalism. Clint, Darwin Australia

Rosemarie U.
Philippines
May 25, 2014
staff are super helpful and friendly
helpful, attentive and friendly staff fast and fuss free check in and checkout very clean hotel and close to mall
the staff are very attentive and helpful. I checked in with a 4 year old kid and my mom and we were given the room with king size bed. checkin was really fast as well as checkout. will checkin again