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Excellent 8.5
Based on 5845 reviews

Agoda Verified Reviews

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based on 5845 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

8 Ralph H.
United States
April 12, 2014
Great stay
Friendly/helpful staff, nice rooms, good buffet breakfast
All was good, no problems, a great getaway for us so it was relaxing.

April 11, 2014
A comfortable stay in the city center
Food, comfortable bed, and clean room
The room may not be as big as the across the street hotel but the room has all the basic necessities that you need. I like that my request to have an early check-in and late check-out were granted without a flinch. They have cleaned my room on the desired time that I've requested which is very comfortable since I've spent most of my time in the room and rarely leaves it. When I requested for the replacement towels to be provided, they have given it with a sincere apology. The downside (but pretty small) is the absence of disposable razors and toothbrush which for me is okay because I always bring mine but for the general traveller I believe it is a must for a good hotel. One more thing that added value is when I requested for a corner room to have a bigger space of natural light to come in, I was given that room in a snap of a finger. All in all, a great stay and definitely I will be back.

5.7 Diana C.
April 11, 2014
Convenient, Affordable
Convenient, affordable, clean
Hotel was near where we needed to be and public transportation like taxis are easy to get. Clean hotel, friendly staff.

8.7 Mike W.
United States
April 10, 2014
Cheap, clean fantastic place to stay
price, breakfast buffet, location

8.3 Christoph H.
April 09, 2014
Very good value for money
Breakfast, Pool, Design room

9.7 Susan U.
April 09, 2014
Relaxing stay in Cebu
Quiet hotel, nice tv channels, nice bed
It was a relaxing stay, slept almost the whole of the first day, and everything was quiet. Satff are alert even at 3im the morning. Courteous staff and very accommodating.a definte return to hotel.

6.3 SCOTT N.
United Kingdom
April 09, 2014
Value for money.
Value for money, near to convention center, rooms are abit small.

7.7 Gianni G.
April 08, 2014
Nice stay as usual
Cleanliness, staff, location
Very good stay as usual. The only thing missing were the towels from the room

10 neal F.
United States
April 08, 2014
My stay here is always great staff is great
close to the Malls, staff is great, Management is outstanding, door people are out standing

9.7 Van M.
April 07, 2014
Accessible and value for money
Clean, comfortable, accessible
Nice and not so expensive hotel. Wi-fi wasn't working at the time of my stay. I was just disappointed by the fact that i had a difficult time confirming my booking when i called in. I booked my stay a night before and the operator (who sounds korean) told me that I will have to pay for another room because they couldn't find my booking. I told her I should not have to do that as I can just present my booking confirmation I received from Agoda. It took me three phone calls as she had to ask her supervisor for approval but she said i still have to pay and will just get a refund once they found my booking (seriously?). I had no choice but to go to the hotel and pay for another room upon check-in. Fortunately, they found my booking upon check-in. Other than that, it was a good stay in the hotel. I think there's room for inprovement in vooking confirmation from 3rd-party providers (eg agoda etc).