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Quest Hotel & Conference Center - Cebu

Archbishop Reyes Avenue, Cebu City, Cebu, Philippines 6000 (Show on map)

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Area: Cebu City Number of Rooms: 427
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
3555 reviews

Value for Money
8.5
Location
9.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (3555)
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Zachary H. Solo travelers United States of America, January 20, 2013
Decent Hotel but still needs a lot of work.

Very Affordable, but not same caliber as other options that are comparable in Cebu
5.3
This hotel claims they are trying to compete with Marriott and others, but they have a lot of work to do to make that happen. It has potential but still not there yet. Pros: Price Many rooms so there is usually availability New Cons: Rooms are small and do not include all things needed. Bad lighting in rooms Service was not great compared to Marriott, Radison Blu, and others. Concerned about security since it seems they let anyone in without checking Not enough towels in room and no bathrobes The buffet is pretty large, but the quality of the food is not that great. I actually think I got sick from some of the food I had in the breakfast buffet.
Shopping Tip: The one benefit is that it's close to Ayala Shopping Center. Just be careful when you have to cross the street to get there since the traffic is very dangerous and the bus/jeepney terminal you have to cross through can be dangerous as well.
Bui T. Couples Vietnam, January 20, 2013
Great Services

Near Ayla Mall
9.7
I had a great time at this hotel. I like the way all staffs greeting us whenever they met us. They always smiles. The buffe dinner there were delicious and the price is reasonable.
Shopping Tip: take a chance to visit Ayla mall
Miriam C. Solo travelers New Zealand, January 20, 2013
Exquisite hotel

boutique style, friendly staff and value for money
10
I have stayed many times in this hotel and will do so many times over. The staff are absoutely friendly and will recommend it to anyone wanting a pleasant stay in Cebu
Shopping Tip: Very close to Ayala Mall and the so many choices of restaurants to choose from, never a dull moment!!
Stephen F. Couples Australia, January 20, 2013
great location

location
8.3
great location close to alya shopping mall with good bars and plenty of shops.Facilities were pretty poor if you are a smoker as hotel is smoke free so must stand outside or near pool which is a bit ordinary if its raining.Bar and restaurant seemed to lack atmosphere,but rooms were clean and tidy and staff efficient and courteous.
Sarah K. Business travelers Philippines, January 20, 2013
Courteous & accommodating staff, Good Location

Middle of a very good location.
9
Quest Employees from bottom to top are very courteous.They always greet you with a smile every second possible. The front desk associates are very accommodating and helpful. They give you fast service and attention. The location is also in the heart of Cebu Ayala Business District. Ayala mall is right across the streets. Although rooms are not that spacious for family travelers, the ambiance is good and relaxing. Indeed, value for money and time.
Eleanor C. Couples Philippines, January 20, 2013
excellent service and modern look

tv, breakfast, service
9.3
My husband and I had a nice overnight stay, Check-in service was very friendly, all staff were very accommodating and helpful, the room was small but we had a corner room so the view was excellent, TV was great and we enjoyed their buffet breakfast (5-star caliber!. Proximity to the mall (Ayala) was an added plus.
Erlinda S. Couples Australia, January 20, 2013
For a hotel that is new,few problems need fixing.

Location, new and friendly staff
6.7
Emilda M. Families with older children Philippines, January 20, 2013
wonderful and comfortable...

comfortable, clean and good staff...
9.3
It was very nice and comfortable. But what I don't like is the time of check in, the 2pm check-in is too late for the guest. Imagine if you arrived very early in the morning from the airport or from neighbouring islands or cities then you have a lot of time wasted in waiting for check-in. Try to change it to 10am like in other countries. I was really inconvenienced the last time I checked in. Other than that the hotel was great.
Sarah K. Couples Philippines, January 19, 2013
Great Location Friendly Staff

Great Location
9
Quest Employees from bottom to top are very courteous.They always greet you with a smile every second possible. The frontdesk associates are very accommodating and helpful. They give you fast service and attention. The location is very near the cebu nightlife. It is located right across Ayala Business District and Ayala Mall. So Everything you need is at the tip of you fingers.
Arlyn P. Families with older children Philippines, January 19, 2013
Lovely hotel

Great location, nice room
10
Staff are very friendly, hotal location is great as it is accessable from any location like shopping malls, bank, and many others.transportation are there already when you need it as the staff are always ready to assist the guest. Room are very nice and as well the facility.

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Customer Reviews - Quest Hotel & Conference Center - Cebu, Cebu

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