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Excellent 8.5
Based on 6002 reviews

Recent customer comments

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based on 6002 reviews
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6

Dennis V. from United States
Stayed 2 nights in April 2014
Clean, attentive staff and feelsecured.
Very Good.
Reviewed April 27, 2014

Timothy C. from United States
Solo travelers
Stayed 4 nights in April 2014
Awesome Experience in Cebu
The location. The staff. The friendliness.
Overall, I enjoyed my experience at the Quest Hotel. One thing that was bothersome was the unstable Wifi connection. At times, it was great like in the lobby but it was slow in the rooms. Max link speed was 5 mbps, which is fairly slow. Also, the housekeeping forget to leave things like towels. But other than that it was a great experience.
Reviewed April 25, 2014

Pradeep P. from Australia
Families with young children
Stayed 5 nights in April 2014
Excellent hotel
Friendly staff, clean hotel, easy shopping
Excellent hotel. Friendly staff, good food Ayala mall is 5 minute walk from the hotel, but SM mall (10 minute drive) offers better choices Few minor issues: 1. The hotel restaurant needs more variety. 2. the wi-fi is substandard 3. needs HD TV experience
Reviewed April 25, 2014

Annevic Y. from Philippines
Families with older children
Stayed 2 nights in April 2014
A pleasant and relaxing stay..
Good location, good service and superb Buffett..
it was really a good choice of hotel...Everything was really okay the service, the cleanliness and the food was really great!! looking forward to stay again this hotel..thank you and more power!!
Reviewed April 24, 2014

Robert P. from United States
Stayed 3 nights in April 2014
Rated as a 3 star but they think they are 5 star!
The staff was wonderful, breakfast was great, the Hotel is always clean, quiet, and a taxi is always waiting.
This hotel is rated as a 3 star hotel but you would think they are a 5 star. The staff is always ready to take care of you, they all speak great English, the hotel is always clean and presentable. Everything is in great shape and kept up. Even though there are many building projects going on outside, the room was still quiet, the darkening shades work great and as always find the plug where the refrigerator plugs in for power when you are not in the room. There is always a line of Taxis ready to take you anywhere 24 hours a day. If you need laundry service, there are at least 3 just down around the corner to the left that are far cheaper than what the hotel charges. There are 4 elevators in the hotel so you are never waiting very long for a lift. No pun intended! They will even keep track of your luggage if you have to check out but still have things to do. This was a definite plus! I would stay here again!
Reviewed April 24, 2014

Ee T. from Malaysia
Business travelers
Stayed 2 nights in April 2014
Close to Ayala Center
Clean, Convenient, Wifi Speed ok.
Reviewed April 24, 2014

andrew W. from Australia
Stayed 4 nights in April 2014
terrific, loved it
staff are awesome, convenient to ayala good rooms
awesome, we'll be back
Reviewed April 23, 2014

andrew W. from Australia
Stayed 7 nights in April 2014
great location, friendly staff
proximity to Ayala, staff, wifi
great staff, great location.... will use this hotel whenever we are in Cebu
Reviewed April 23, 2014

Myla S. from Philippines
Families with older children
Stayed one night in April 2014
the staff were friendly facilities were clean and relaxing rooms
Reviewed April 22, 2014

David W. from Australia
Families with young children
Stayed 2 nights in July 2013
Hotel was great location in central Cebu
Location, Breakfast, Pool
This was a good value hotel. Breakfast was great. Walking distance to the mall. Room were clean and large.
Reviewed April 22, 2014