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Quest Hotel & Conference Center - Cebu

Archbishop Reyes Avenue, Cebu City, Cebu, Philippines 6000

Recent customer reviews

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Excellent

8.5

based on 5772 reviews

3590 reviews in English

Value for Money
8.5
Location
9.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (5772)
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Gloria R. Couples Philippines, December 25, 2013
Awesome, perfect for business and pleasure trip!

location, room and staff!
8.3
Great family bonding, family members can easily converge due to its location. The hotel staff were also very friendly and helpful. FO and Reservation is attentive and very efficient considering the high season. Wifi is a bit slow and the parking is confusing due to elevator transfers. A hotel representative should take charged in explaining this to hotel guests. While hotel location is very closed to Ayala Center, hotel should offer scheduled shuttle service to SM shopping mall to complete the shopping experienced! Overall, it was a great stay and will surely come again!
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Eliyra E. Couples Malaysia, December 24, 2013
excellent stay

close to shopping area, friendly staff, clean room
8.3
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Winfred L. Couples United States of America, December 24, 2013
Comfortable, modern hotel across from Ayala Mall

Swimming pool, comfortable room, 5 minute walk from Ayala Mall
8.7
Nice, comfortable and clean room with internet, gym and swimming pool located right by Ayala Mall. Sometimes the staff is a bit slow in getting items for the room when you call in for them, but other than that, it's a very nice hotel to stay at.
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Tommy J. Couples Sweden, December 24, 2013
Nice ,Location,Ayala mall

Bed,Location,security
7.7
It was our second try,so all is good,security with dogs who check for bombs and drogs litle slow check in as usual in this place,the rooms are ok ,but the minibar is way out to expensive 140Pesos for a small beer ,huh cost about 35 in the 7 eleven
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Viljami T. Families with young children Finland, December 24, 2013
Excellent location and good value for money.

Location, service, pool.
9.3
It was nice.
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Robert G. Couples Australia, December 23, 2013
Return Customer - Why not ?

Clean, Comfortable, Good value
8.7
Very comfortable stay, comfy bed and quiet overlooking the pool. Food is good quality and reasonably priced. Awesome conveience to Ayala Mall which offers plenty of food choices and shopping. Gym however terribly inconvenient (only able to use 6-9am and 5-10pm), but well maintained with good equipment. Anyway as mentioned I'm a return customer so happy to recommend and will stay there again myself.
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Wayne F. Solo travelers Australia, December 23, 2013
great location close to mall

nice room clean with big bed
6.7
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Richars G. Couples Australia, December 22, 2013
Immaculate hotel with great service

Rooms, service, breakfast
9
From the moment you walk through the door the service was excellent. Room was beautiful and we had a great view of downtown area. Room is well appointed, big and clean with good minibar, comfy bed and TV with over 100 stations. Such a comfortable stay, we were made to feel welcome and all staff are so attentive. The breakfast would be in the top 3 I have ever had at a hotel! So much variety, quality foods - both eastern and wester cuisine with great pastries, fruit, egg options and local dishes.
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Crystal J. Families with young children Philippines, December 22, 2013
Great service

Breakfast, service, accessibility
9.3
The room we stayed in was quite small and there was no separate seating area. The hotel is near Ayala shopping mall but it was a bit hard for us to cross the road from the hotel to the mall specially since we had our baby with us as there was no pedestrian lane near the hotel. These are the only downsides, other than that the customer service was great! The staff were pleasant, proactive & smart. The breakfast buffet was quite good. The f&b staff were attentive and friendly. The hotel in general was clean and well maintained. Wifi's free in the rooms as well.
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Michael L. Solo travelers Australia, December 22, 2013
Close to ayala mall

Distance to mall, room size, friendly staff
6.7
I found the staff at quest to be non intrusive and to be very helpful. The room had a funny smell and the shower water pressure wasn't strong and it would go from hot to cold by itself. Really close to ayala mall with endless dining options. Quite good value for money in Cebu.
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