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2015
Excellent 8.5
Based on 5896 reviews

Recent customer comments

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Excellent



based on 5896 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

peter J.
Denmark
February 08, 2014
Okay Hotel with swimming pool.
swimming pool bathroom central
It was a okay stay good central close to ayala shopping center. swimming pool good for kids

Geoffrey Y.
Philippines
February 07, 2014
Enjoyable Stay
Location, Nice Room and Amenities
Well-appointed rooms, service with a smile, it was an enjoyable stay all-around. Quest Hotel really lives up to its mantra - cool, clean, comfortable. The location is great, too.

gregory T.
United States
February 06, 2014
A hotel close to a very nice shopping mall.
comfy mattress, relatively quiet, and safe.
The near by construction interfered in morning sleep-ins. The staff was helpful in helping me find places to eat. Guests share the gym with the residences and the times when the gym is open is limited. The area is safe and shopping is close, right next door.

Florencia F.
Philippines
February 06, 2014
Pleasant, dependable, clean.
Location, staff, cleanliness.

Wong A.
Philippines
February 05, 2014
Comfortable Stay
location, design and price
This was such a comfortable weekend stay! It was across Ayala Mall, the breakfast selection was fantastic! Pool was awesome on sunset afternoons and the price was just right. Would definitely stay at Quest again!

Jek T.
Singapore
February 04, 2014
Overall stay is good but internet is slow.
Room is good, location is accessible and easy transport.
Overall stay in the hotel is good but the ground staff are unable to give correct details or information on our queries.

Diana F.
Germany
February 04, 2014
Excellent hotel and will be back soon!
Food, comfort and staff
Quest Hotel is probably the best hotel that we have stayed in Cebu. We have been to many, and this is probably the best one. Staff are super courteous and helpful. They make you feel really special. They can also speak a very good quality of English. Check-in is fast no matter how long the queue. Staff make sure that everyone is attended to. Check-out is a bit slow though. Had to queue for ages in the morning. Food is excellent and at a reasonable price. The only place we would eat non-Filipino (aka International) cuisine is at this hotel. They got everything right. Probably the best chefs in Cebu. They also sold fresh bread every morning and my little son loved the pan de sal! We have stayed at this hotel for 3 weeks and we had a very very good stay. I think their Deluxe room was better than their Premium Deluxe though. The downside is the terrace. It is covered with a wall that is too high up that you don't see anything when you're seated. And the rooms seem to be smaller in the Premium Deluxe. The parking space is very good too. Super spacious and quite clean. The location is also very central, that if you needed anything or wanted to eat out, you just cross the road and you've got Ayala Center! Another downside is that housekeeping sometimes forget to replace the towels (we didnt have towels a few times when we got into our room), or shower caps, etc. Minor issues. I think housekeeping needs better training. We are very very happy that we stayed here. We would stay again the next time we come back to Cebu.

josmar B.
Philippines
February 04, 2014
Staycation
Modern building design, centrally located in the city, luxurious but affordable accomodation
Food was good but too expensive. More room promotion. More security personel on the parking lot. Find ways to make Ayala Center safely accessible to hotel guest like offer time shuttle bus..

Khoh P.
Singapore
February 04, 2014
Not up to my standard
nothing that I can highlight
Through out the night the Cable TV were not working and air condition was noisy

Dongjin K.
South Korea
February 04, 2014
Great place for Reasonable Price
Clean, Friendly, and Comfy
The very best place for reasonable price. Morning breakfast buffet is not bad. Clean and comfy room. Might be Slightly small twin bed for big dudes.