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Excellent 8.5
Based on 6006 reviews

Recent customer comments

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based on 6006 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Ramon B. from Canada
Solo travelers
Stayed 8 nights in December 2015
Excellent Service
The staff
The staff are very helpful and provide exceptional service. My room was clean. However, the aircon is very loud but there is a sleep mode. Some traffic noise can be heard.
Reviewed January 06, 2016

kishinchand P. from Singapore
Business travelers
Stayed one night in January 2016
Slow response
location and easy access and nice pool.
Terrible...bad leakage in toilet and flooded...they were slow to fix it. Had to go down personally to reception to complain bcos after complaining 4 times by phone and kept waiting for 25 mins still nothing done.Finally after fixing didn't do a job of cleaning up the floor in the toilet. Didn't replace the floor mate in the toilet and it was so dirty and they were lazy to replace it.
Reviewed January 06, 2016

Marlon P. from Philippines
Stayed 2 nights in December 2015
Nice hotel near Ayala Center Cebu
Location Reasonable Price
The good thing about this hotel is the price and its location. Just about 5 minutes walk to Ayala Center Didn't try the food in the hotel since we near the mall.
Reviewed January 06, 2016

Geoffrey M. from United Kingdom
Solo travelers
Stayed one night in March 2015
Excellent hotel in cebu
Location, staff, pool
This hotel is centrally located by the Ayala mall and near to all of Cebu's attractions. The rooms are spacious, the breakfast good, the swimming pool very nice and the staff are helpful. This hotel whilst not particularly luxurious is very good value for money.
Reviewed January 05, 2016

HSIAO-CHIH H. from Taiwan
Stayed 3 nights in December 2015
Maybe my expectation is too high for them
The best thing is that the room is comfortable, I slept well during the vacation.
However, the New year's eve party made me disappointed, no fireworks and expensive
Reviewed January 05, 2016

Rosario A. from Philippines
Solo travelers
Stayed 2 nights in December 2015
Very nice location
location, location, location
It's value for money, will stay here again.
Reviewed January 04, 2016

ellie M. from United Kingdom
Stayed 2 nights in December 2015
Very happy with our stay
Clean, friendly staff, good vibe
Very enjoyable, helpful and concerned that you enjoy your stay. Restaurant a tad pricey for what you get, get breakfast included the buffet looked good
Reviewed January 04, 2016

robert J. from United States
Families with young children
Stayed one night in December 2015
Great location for shopping
Location, clean and great staff
We enjoyed our stay at the hotel and the staff is wonderful. The only complaint would be the restaurant. We had dinner and breakfast at the hotel. The food is wonderful, except if they do not have enough stock. The are constantly running out of menu items.
Reviewed January 04, 2016

James C. from United States
Families with young children
Stayed 2 nights in December 2015
Good for Family
Location, food and pool
The breakfast is really good, location is fantastic!
Reviewed January 03, 2016

Cherille A. from Philippines
Stayed one night in October 2015
Great Place stay for a night
friendly staff, amenities, room
it was great to stay here
Reviewed January 03, 2016