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2015
Excellent 8.5
Based on 5851 reviews

Recent customer comments

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Excellent



based on 5851 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Yeik C.
Malaysia
November 13, 2015
I would rate it a 4 star hotel!!!!
The Location, The Bed, Internet and the Air Condition
It could not have been better. It was only for a night but the stay in the hotel was excellent. I felt the hotel is underrated at 3 star, it should be easily a 4 star hotel with the amenities and service provided. It is just a stone throw away from Ayala Mall as well.

Maria A.
Philippines
November 13, 2015
Just a 3 star hotel
Security, f&b, housekeeping staffs
front staffs are not so accommodating compared to other hotels. No wonder they stay as 3star hotel.

Steven W.
United States
November 11, 2015
Very nice hotel
Opposite Ayala mall, Clean and comfortable room with mini bar and complimentary water coffee and tea, spacious resto with buffet or menu items.
We were very pleased with the quality and cleanliness of the hotel. The staff was friendly and accommodating and used our names frequently. We definitely book again.

Irene S.
Philippines
November 11, 2015
Suitable for business travelers
Good location, good food at Puso restaurant, comfortable bed
Had a pleasant overnight stay at Quest Hotel. Room and dining prices are reasonable.

Kathrina B.
Philippines
November 11, 2015
Very accessible!
1. Best Location 2. Great Security 3. Friendly staff
Great and memorable! :)

KEN E.
New Zealand
November 10, 2015
LOCATION LOCATION LOCATION
LOCATION, CLEANLINESS, SERVICE
Excellent stay here in THE QUEST.Upon arriving at the hotel you were greeted by there friendly smile.the hotel is close to the mall. The hotel is and clean and the room is quite big and you can choose to have a king bed or two beds. The food is superb and good value for your money. The staff are all courteous and friendly. Everytime i'm coming back here in Cebu i always stay here at The Quest for its affordable and close to everything. Really enjoyed my stay here with my family.

Wade W.
United Kingdom
November 09, 2015
Noisy neighbours spoilt our stay
Friendliness, comfort and location
I have stayed at the Quest many times and it has generally been a satisfactory experience. However, on this visit we had revellers in the room beneath us who partied inside the room and on the patio until 3am. Despite calling the front desk 4 times, the noise continued to recur until the early hours of the morning. I was less than happy with the performance of the night staff and security team. There is a KTV close to the hotel and plenty of bars within a short distance. The hotel staff could have pointed this out to the guests, as these are more appropriate places to celebrate than a hotel room.

Nils B.
Norway
November 09, 2015
Good value close to Ayala
Location, Value and Staff
I had a very good stay at Quest Hotel. It is ashort walking distance to th Ayala Center with everything you need of shopping and restaurants. My Deluxe Double room was a little basic and the bed was not very comfortable. Overall a good place to stay in Cebu.

Gladys G.
United States
November 09, 2015
Satisfied
Clean,safety of the guests and friendliness of the staff
My experience in this hotel was excellent. The place smells clean and it is clean. The guests are secure because of the tight securities at the lobby.And mostly I am really empressed of the staff.They are so courteous!From 10ft. away,they give you eye to eye contact and you see them smile and greet you and make you feel at home is very welcoming.. The housekeeping are phenominal! They made a dog made of towels that surprised us when we got back to our rm! That made my nieces smile!Those little things made this hotel excellent.The service is great as well.

LAIMING J.
China
November 09, 2015
Comfort and convenience all in one!
great staff, comfortable stay and location.
Good hotel stay, friendly staff and clean rooms. Beds are a bit firm and hard. Also the pool gets very crowded on weekends, water should be cleand and sanitized more often.