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2015
Excellent 8.5
Based on 5851 reviews

Recent customer comments

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Excellent



based on 5851 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Francisco R.
United States
February 05, 2015
Value for the money
location, cleanliness, affodability
It was pleasant stay other than a musty odor up one entry in the particular room I stayed. I guess after you have accustomed to it's odor, it goes away. But every time you entere the room there's that unpleasant odor again. I had stayed on several occasions on this hotel and this is the only time I experience this. If it would help the management of this hotel, room # 955, needs a thorough look to eliminate the odor. Staff is friendly and very pleasant to deal with.

Gonzalo T.
Canada
February 05, 2015
always great service
value, clean, location
Always pleasant..everytime im here in Cebu i always stay here...2 words ....great hotel

Maximino G.
Philippines
February 05, 2015
Comfortable environment
Clean, comfy, fantastic
It was great

Sheena P.
Philippines
February 05, 2015
Best!!
room..room..room
very well

Evelyn D.
Philippines
February 05, 2015
Great
Location, staff performance, food
My family stayed here for the holidays. We had a great time. The staff were very accomodating especially the nurse who took care of my son when he had a fever that night. Breakfast was great. Wifi connection wasn't that good. Location is great!

Peter B.
Australia
February 04, 2015
Room for improvement
Location, location and location
Apart from the excellent location the facility is quite acceptable as a three star hotel but with a little improvement the facility could move up a notch. The coffee served at breakfast is undrinkable. I do admit this is a common problem in the Philippines but this is no excuse. Other hotels in Cebu offer an alternative but at the Quest they want you to pay extra for drinkable coffee. The room configuration could be improved to make it more functional. Was there a gym.....I did not see it and the pool was limited but probably understandable for the prime location.

CATHERINE A.
Philippines
February 04, 2015
the hotel is very near to ayala mall. new hotel.
location is the best

Jing G.
Singapore
February 04, 2015
stay @quest
friendly staff, comfy bed and nice room
Its a pleasant stay at quest, will surely stay there again when i am at cebu !!

Fenella R.
Philippines
February 04, 2015
3rd year wedding Anniversary
1. staffs 2. food 3.cost
It was great! Will definitely go back.👍👍

KEN E.
New Zealand
February 03, 2015
Awesome Hotel
Staff are courteous, location location & location, good value for money.
My stay was excellent, clean hotel and big rooms, staff was courteous and polite.