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Excellent 8.5
Based on 6004 reviews

Recent customer comments

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based on 6004 reviews
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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Qinghong L. from Canada
Stayed 2 nights in February 2015
A great hotel in Cebu City
Great location (next to Ayala mall), friendly staff, value for the money (promotion & free upgrade)
Reviewed February 18, 2015

John D. from United Kingdom
Stayed 6 nights in February 2015
Nice for shops clean hotel
shops eating out good value
Fine nice staff
Reviewed February 17, 2015

Dion A. from Philippines
Stayed 2 nights in February 2015
Great hotel in the center
Location, Price, Staff
Great 3-star hotel. Rates are just about right for the kind of service. Rooms are a bit small, with basic ammenities. Very comfortable bed. It was flooding though in the shower after 5-7 minutes of nonstop water. Buffet breakfast was good altough I was a little bit disappointed with the bacon! Nice selection of Filipino/Western choices. nice to have freshly made waffles after having a nice plate of garlic fried rice and local sausage. Plenty of fresh fruits which foreigners really loved. Staff is this hotel's best asset. Never failed to greet guests even when theyre in the middle of something hectic. Taxi guys made sure passenger/taxi details are recorded for safety, always helped when youre carrying something. Reception was very accommodating.
Reviewed February 17, 2015

Jugger L. from Philippines
Business travelers
Stayed one night in February 2015
Nice hotel
Location Location Location
Pleasant stay
Reviewed February 16, 2015

Lary P. from United States
Stayed one night in February 2015
my valintime
comfort, terace, surcuity
I enjoyed everything just wish they had coke instead of some fruit drink
Reviewed February 16, 2015

michael C. from Australia
Solo travelers
Stayed 2 nights in February 2015
liked it
location handy to ayala mall..restaurants plenty to choose from...great variety from breakfast buffet
All round enjoyable with no problems..i would definitely stay here again
Reviewed February 16, 2015

Carl C. from Philippines
Stayed one night in February 2015
Nice and clean
Nice clean and near to establishment
Reviewed February 15, 2015

Joseph C. from Philippines
Families with young children
Stayed one night in February 2015
Average Hotel, Needs Improvement
Location, Swimming Pool, Cleanliness
It was quite average in terms of amenities and service. Staff professionalism needs more work to meet standard hotel hospitability and courteousness. Location was significantly key. Breakfast buffet was okay but needs more quality selection.
Reviewed February 15, 2015

Shane M. from Australia
Stayed 2 nights in February 2015
Short 2 night Stay
Location, Food and Staff
Conveniently located just a short stroll from Ayala Mall, we were able to shop and not have far to walk back to Quest. (Maybe 400m) Hotel was clean, secure and the staff were always friendly and helpful. I will say that the pool area was surprisingly small which is in contradiction to the advertised photos which makes it look a lot bigger than it actually is. Apart from that, the stay was first class and would definitely recommend staying here. I stayed in an Executive Suite on floor 18, and the lounge room was big with its own guest toilet. The separate bedroom and bathroom was also sufficiently big enough to be very comfortable.
Reviewed February 15, 2015

Stefan K. from Germany
Solo travelers
Stayed one night in January 2015
Good hotel in perfect location
location near Ayala; nice modern and clean room; friendly
Great like many times before
Reviewed February 14, 2015