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2015
Excellent 8.5
Based on 6002 reviews

Recent customer comments

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Excellent



based on 6002 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6
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vikneshwaran M.
Singapore
February 08, 2015
superb hotel
many things i liked about this hotel
Fantastic excellent hospitality ....good job keep it up

janice T.
Philippines
February 07, 2015
just okay
location, value for money and hotel
it's not okay because the room is so small to accommodate two persons with an adult and a child only

Thomas G.
Canada
February 07, 2015
best hotel in cebu
location STAFF pool
STAFF ARE THE BEST

Jason W.
Singapore
February 05, 2015
Enjoyable stay
Big comfortable room, great staff service, location
Great stay. Feels like a 5 star hotel. Staff are all polite with a smile. Located next to Ayala Mall amongst other attraction spots. Central location to many places. Will come back here next time.

Francisco R.
United States
February 05, 2015
Value for the money
location, cleanliness, affodability
It was pleasant stay other than a musty odor up one entry in the particular room I stayed. I guess after you have accustomed to it's odor, it goes away. But every time you entere the room there's that unpleasant odor again. I had stayed on several occasions on this hotel and this is the only time I experience this. If it would help the management of this hotel, room # 955, needs a thorough look to eliminate the odor. Staff is friendly and very pleasant to deal with.

Gonzalo T.
Canada
February 05, 2015
always great service
value, clean, location
Always pleasant..everytime im here in Cebu i always stay here...2 words ....great hotel

Maximino G.
Philippines
February 05, 2015
Comfortable environment
Clean, comfy, fantastic
It was great

Sheena P.
Philippines
February 05, 2015
Best!!
room..room..room
very well

Evelyn D.
Philippines
February 05, 2015
Great
Location, staff performance, food
My family stayed here for the holidays. We had a great time. The staff were very accomodating especially the nurse who took care of my son when he had a fever that night. Breakfast was great. Wifi connection wasn't that good. Location is great!

Peter B.
Australia
February 04, 2015
Room for improvement
Location, location and location
Apart from the excellent location the facility is quite acceptable as a three star hotel but with a little improvement the facility could move up a notch. The coffee served at breakfast is undrinkable. I do admit this is a common problem in the Philippines but this is no excuse. Other hotels in Cebu offer an alternative but at the Quest they want you to pay extra for drinkable coffee. The room configuration could be improved to make it more functional. Was there a gym.....I did not see it and the pool was limited but probably understandable for the prime location.