Very good 7.9
Based on 45 reviews

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About Quest On William Apartments

Description

Conveniently located on William Street, Quest On William Apartments is a suitable accommodation for business and leisure trips. Ideal for long stays, the guestrooms are fully furnished with full kitchens equipped with a microwave, oven, and dishwasher. Visiting nearby attractions like the Queen Victoria Market, Docklands, and South Bank should be fairly easy as rental car services, taxis, and shuttles are all available at the hotel. The child care services can be utilized for quiet days or nights alone. Getting to the Quest On William Apartments is fairly easy as the Melbourne Airport is only 15 kilometers away. The 24-hour front desk, post office, limo service, and business center contributes to an all accommodating stay here. Book your room now via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 10 AUD
Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1. Km
Distance to Airport: 20. Km
Number of Floors: 14
Number of Rooms : 73
Reception Open Until: 11:00 PM
Time to Airport (Minutes): 230
Year Hotel Built: 1998
Year Hotel Last Renovated: 2009
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Verified traveler reviews

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Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.7
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.9
  • Food/Dining 6.6

Alex L.
Malaysia
July 11, 2016
Great location
Well situated in the CBD with easy access to trams (and yes, it is inside the free tram zone). The apartment is spacious, but the mattress needs replacement. 2nd room's door needs replacement as it can't cover the room properly and there isn't any lock either. Car park is available upon request in advance but the space is quite tight to park a SUV.

Naomi C.
Australia
December 14, 2015
Excellent stay
Location, cleanliness & staff
Room was very clean and pleasant. Lovley staff to deal with. Definitely stay there again

QIAOTING L.
China
October 20, 2015
clean n comfy
location, carpark n room are good
when we check out, the bill said we had made a phone call in room but we never, except called to reception. yes, we found out that call was dail to the reception but the call had transfered to that persons mobile phone. y charged us for?

Virginia M.
Australia
April 15, 2015
Girl's night out
Great Location, comfortable beds, spacious rooms
We planned a Girls night out and decided to pick Quest (Executive Suite) as it has a kitchen and room for some people to join us for food and drinks before heading to where we needed to go. The room was very spacious and the location was great for when we wanted to be later on. We had issues with checking in,I had called the day before to confirm parking spot and check in time -2pm. However,when we arrived I was told the room was not ready for another 20mins but we didn't get our room until 3pm.No apology, no explanation and no updates during the waiting time. They also looked like they didn't know what they were doing.I lost alot of time preparing food for friends and this delay had made my night very stressful. On top of not having the room on time,parking was an issue as there was no instruction as to where I should park my car upon arrival, I had parked outside a bay near the front of Quest while my friend ran in to ask reception.They refused to tell her without my booking reference. When she came back after getting the number off me, the receptionist then told her he needed my credit card as well - could he not have told her this the first time when he knew I wasn't parked in the right place? It also doesn't make sense for guests to check in first before they park safely. I found this process frustrating and obstructive as this has never happened at any other place I've stayed before. There was also no acknowledgement or apology for the inconvenience by the time we reached the front desk. We moved one couch to make a bit of space for people who came and found alot of scraps and rubbish under the couch which we had to clean up. The upstairs bathroom also had a bad smell coming from the sewage pipe. Besides the uncaring and inattentive staff, the room was large and comfortable. Not sure if I'll stay here again as staff were disinterested and made the overall experience unpleasant.

Ariel L.
United States
March 30, 2015
Great place to stay
Cleanliness, Quietness, Comfortable
I enjoyed my stay at Quest. It was very relaxing. The room was beautiful, clean and very quiet. No noise from any neighbors at all. I would definitely stay here again.

Katarina B.
Australia
March 10, 2015
What communication?
Location
I booked this room 6 months ago for an event that was being held on Labour Day weekend. They upgraded my room without telling me because only after I booked did they realize there were no rooms of that type left. The main reason I booked this room was for the balcony, as a room with balcony on Melbourne is really hard to find, and when they upgraded the room they left out the balcony. There were absolutely no other rooms available being the long weekend and 2 massive events on in the city. No discount or extra was offered. This was really disappointing and ruined our stay. Wont be back.

Xin Z.
China
January 13, 2015
Car park
two bedroom; location and quite
when i book the room, it said car park avaiable, didn't say anything about booking, when i arrive there i had been told that the car park already, because i didn't book it, so i need to pay $25 per access in the public car park

Eunji Y.
South Korea
December 29, 2014
Great time at Quest on William
Convenience, Large space, Cleaness
It was such a great experience to stay, only two blocks away from main Bourke street mall so it was easy to go to main streets, but because of the distance it was very quiet at the hotel. Also all the kitchen utensil and appliances are well prepared. Very spacious (we stayed in 2bedroom). I'd love to stay again. I wish bathroom was bigger though. Also, it would have been good the reception had more than 1 scale or logbook for that so we could borrow

Ruth W.
Australia
October 09, 2014
Ideal Location
1.location near transport, courts and shopping; 2. full facilities including full kitchen and bathtub; 3. friendly and helpful staff with can-do attitude to fix any little problems that might arise.
Very good

Abigail C.
Australia
September 25, 2014
Very good
Close to city, friendly staff, clean hotel
Very goid



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