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Quest On William Apartments

172 William Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 73
Free Wi-Fi

Great Location, comfortable beds, spacious rooms...

Virginia, Australia April 12, 2015

Customers like this serviced apartment for:

Nearest transport:

Flagstaff Railway Station (0.5 Km / 6 min walk)

Area recommended for:

restaurants

shopping

sightseeing

Distance to airport:

Essendon Airport (11.6 Km)

Melbourne Airport (18.8 Km)

Customer comments:

"Friendly staff", "Good location", "Near shopping"

Top attractions in the area:

Bourke Street & Around (0.1 Km / 2 min walk)

RACV Transportation (0.1 Km / 2 min walk)

Aligned for Life Training Center (0.3 Km / 4 min walk)

Bourke Street Mall (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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Room Types
Max
Rates
3 Bedroom Apartment
3 Bedroom Apartment
Studio
Studio
1 Bedroom Apartment
1 Bedroom Apartment
2 Bedroom Apartment
2 Bedroom Apartment
Executive Suite
Executive Suite
2 Bedroom Executive
2 Bedroom Executive

 

When would you like to stay at this hotel?

Features of Quest On William Apartments
Facilities

24-hour front desk

babysitting

car park

coffee shop

concierge

elevator

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

safety deposit boxes

smoking area

tours

  
Sports and Recreation

fitness center

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

English

  

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Conveniently located on William Street, Quest On William Apartments is a suitable accommodation for business and leisure trips. Ideal for long stays, the guestrooms are fully furnished with full kitchens equipped with a microwave, oven, and dishwasher. Visiting nearby attractions like the Queen Victoria Market, Docklands, and South Bank should be fairly easy as rental car services, taxis, and shuttles are all available at the hotel. The child care services can be utilized for quiet days or nights alone. Getting to the Quest On William Apartments is fairly easy as the Melbourne Airport is only 15 kilometers away. The 24-hour front desk, post office, limo service, and business center contributes to an all accommodating stay here. Book your room now via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided. Conveniently located on William Street, Quest On William Apartments is a suitable accommodation for business and ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Breakfast Charge (when not included in room rate)
10 AUD

Check-In From
2:00 PM

Check-Out Until
10:00 AM

Distance from City Center
1. Km

Distance to Airport
20. Km

Number of Floors
14

Number of Rooms
73

Reception Open Until
11:00 PM

Time to Airport (Minutes)
230

Year Hotel Built
1998

Year Hotel Last Renovated
2009


Recent customer comments

Filter by Traveler Type

 

Very Good

7.8

from 42 reviews

Value for Money
7.9
Location
8.7
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
6.5
All reviews (42)
Sort by:
Virginia M. Groups Australia, April 12, 2015
Girl's night out

Great Location, comfortable beds, spacious rooms
6.7
We planned a Girls night out and decided to pick Quest (Executive Suite) as it has a kitchen and room for some people to join us for food and drinks before heading to where we needed to go. The room was very spacious and the location was great for when we wanted to be later on. We had issues with checking in,I had called the day before to confirm parking spot and check in time -2pm. However,when we arrived I was told the room was not ready for another 20mins but we didn't get our room until 3pm.No apology, no explanation and no updates during the waiting time. They also looked like they didn't know what they were doing.I lost alot of time preparing food for friends and this delay had made my night very stressful. On top of not having the room on time,parking was an issue as there was no instruction as to where I should park my car upon arrival, I had parked outside a bay near the front of Quest while my friend ran in to ask reception.They refused to tell her without my booking reference. When she came back after getting the number off me, the receptionist then told her he needed my credit card as well - could he not have told her this the first time when he knew I wasn't parked in the right place? It also doesn't make sense for guests to check in first before they park safely. I found this process frustrating and obstructive as this has never happened at any other place I've stayed before. There was also no acknowledgement or apology for the inconvenience by the time we reached the front desk. We moved one couch to make a bit of space for people who came and found alot of scraps and rubbish under the couch which we had to clean up. The upstairs bathroom also had a bad smell coming from the sewage pipe. Besides the uncaring and inattentive staff, the room was large and comfortable. Not sure if I'll stay here again as staff were disinterested and made the overall experience unpleasant.
Ariel L. Couples United States of America, March 29, 2015
Great place to stay

Cleanliness, Quietness, Comfortable
8
I enjoyed my stay at Quest. It was very relaxing. The room was beautiful, clean and very quiet. No noise from any neighbors at all. I would definitely stay here again.
Katarina B. Couples Australia, March 9, 2015
What communication?

Location
6.7
I booked this room 6 months ago for an event that was being held on Labour Day weekend. They upgraded my room without telling me because only after I booked did they realize there were no rooms of that type left. The main reason I booked this room was for the balcony, as a room with balcony on Melbourne is really hard to find, and when they upgraded the room they left out the balcony. There were absolutely no other rooms available being the long weekend and 2 massive events on in the city. No discount or extra was offered. This was really disappointing and ruined our stay. Wont be back.
Xin Z. Groups China, January 9, 2015
Car park

two bedroom; location and quite
7.7
when i book the room, it said car park avaiable, didn't say anything about booking, when i arrive there i had been told that the car park already, because i didn't book it, so i need to pay $25 per access in the public car park
Eunji Y. Families with older children South Korea, December 21, 2014
Great time at Quest on William

Convenience, Large space, Cleaness
10
It was such a great experience to stay, only two blocks away from main Bourke street mall so it was easy to go to main streets, but because of the distance it was very quiet at the hotel. Also all the kitchen utensil and appliances are well prepared. Very spacious (we stayed in 2bedroom). I'd love to stay again. I wish bathroom was bigger though. Also, it would have been good the reception had more than 1 scale or logbook for that so we could borrow
Ruth W. Business travelers Australia, October 6, 2014
Ideal Location

1.location near transport, courts and shopping; 2. full facilities including full kitchen and bathtub; 3. friendly and helpful staff with can-do attitude to fix any little problems that might arise.
9
Very good
Abigail C. Families with young children Australia, September 23, 2014
Very good

Close to city, friendly staff, clean hotel
9.7
Very goid
Katrina D. Families with older children Australia, June 22, 2014
Weekend away with kids to watch football and shop

location, staff assistance, ease of access
8
Apartment was a bit smaller than expected but suited our requirements. Was generally clean apart from dust on tv and cabinet and showers needed a good scrub. Fold out sofa bed was quite uncomfortable and as there wasnt really room for a fold out bed the staff provided us with the fold out so we could use the mattress on top of sofa which was suitable however took up all of the family area. The view from the balcony wasn't great, I understand that higher floors/different outlook may be nicer. Next time we will book a larger apartment for our family of 5. Overall an enjoyable stay and easy to get around.
Tay C. Couples Malaysia, June 15, 2014
Good,my family likes The place

Close to shopping centre
7.3
My family loves it,however wifi is not free, and No restaurant at hotel
King C. Families with older children Malaysia, June 3, 2014
A Pleasant Stay

1. Provide room service everyday except Sunday 2.Good location, easy to walk around 3.Comfortable bed and pillow
7.7
Quest on William fulfill my requirement with clean and comfortable stay, easy to get public transport. And most important friendly and helpful staff. The only con are the shower room is tiny and awful smell from the laundry room. Overall, we have a pleasant stay in Quest.
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Quest On William Apartments Melbourne

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