My favorite hotels
People love this hotel for:
    Nearest transport:
  • Flagstaff Railway Station (0.5 Km / 6 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Essendon Airport (11.6 Km)
  • Melbourne Airport (18.8 Km)
    Customer comments:
  • "Friendly staff", "Good location", "Near shopping"
    Top attractions in the area:
  • Bourke Street & Around (0.1 Km / 2 min walk)
  • RACV Transportation (0.1 Km / 2 min walk)
  • Aligned for Life Training Center (0.3 Km / 4 min walk)
  • Bourke Street Mall (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Quest On William Apartments

172 William Street, Melbourne CBD, Melbourne, Australia (Show on map)

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"Great Location, comfortable beds, spacious..."

Virginia, Australia April 12, 2015
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Nights Check-out

Features of Quest On William Apartments

Hotel Facilities

  • 24-hour front desk
  • babysitting
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • fitness center


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English

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Serviced Apartment Description
Conveniently located on William Street, Quest On William Apartments is a suitable accommodation for business and...see more Conveniently located on William Street, Quest On William Apartments is a suitable accommodation for business and leisure trips. Ideal for long stays, the guestrooms are fully furnished with full kitchens equipped with a microwave, oven, and dishwasher. Visiting nearby attractions like the Queen Victoria Market, Docklands, and South Bank should be fairly easy as rental car services, taxis, and shuttles are all available at the hotel. The child care services can be utilized for quiet days or nights alone. Getting to the Quest On William Apartments is fairly easy as the Melbourne Airport is only 15 kilometers away. The 24-hour front desk, post office, limo service, and business center contributes to an all accommodating stay here. Book your room now via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.
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Recent customer comments

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All reviews (42)

Business travelers (4)

Couples (7)

Solo travelers (3)

Families with young children (10)

Families with older children (5)

Groups (13)

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Value for Money
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Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (42)
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Virginia M. Groups
Australia, April 15, 2015
Girl's night out

Great Location, comfortable beds, spacious rooms
We planned a Girls night out and decided to pick Quest (Executive Suite) as it has a kitchen and room for some people to join us for food and drinks before heading to where we needed to go. The room was very spacious and the location was great for when we wanted to be later on. We had issues with checking in,I had called the day before to confirm parking spot and check in time -2pm. However,when we arrived I was told the room was not ready for another 20mins but we didn't get our room until 3pm.No apology, no explanation and no updates during the waiting time. They also looked like they didn't know what they were doing.I lost alot of time preparing food for friends and this delay had made my night very stressful. On top of not having the room on time,parking was an issue as there was no instruction as to where I should park my car upon arrival, I had parked outside a bay near the front of Quest while my friend ran in to ask reception.They refused to tell her without my booking reference. When she came back after getting the number off me, the receptionist then told her he needed my credit card as well - could he not have told her this the first time when he knew I wasn't parked in the right place? It also doesn't make sense for guests to check in first before they park safely. I found this process frustrating and obstructive as this has never happened at any other place I've stayed before. There was also no acknowledgement or apology for the inconvenience by the time we reached the front desk. We moved one couch to make a bit of space for people who came and found alot of scraps and rubbish under the couch which we had to clean up. The upstairs bathroom also had a bad smell coming from the sewage pipe. Besides the uncaring and inattentive staff, the room was large and comfortable. Not sure if I'll stay here again as staff were disinterested and made the overall experience unpleasant.
Ariel L. Couples
United States of America, March 30, 2015
Great place to stay

Cleanliness, Quietness, Comfortable
I enjoyed my stay at Quest. It was very relaxing. The room was beautiful, clean and very quiet. No noise from any neighbors at all. I would definitely stay here again.
Katarina B. Couples
Australia, March 10, 2015
What communication?

I booked this room 6 months ago for an event that was being held on Labour Day weekend. They upgraded my room without telling me because only after I booked did they realize there were no rooms of that type left. The main reason I booked this room was for the balcony, as a room with balcony on Melbourne is really hard to find, and when they upgraded the room they left out the balcony. There were absolutely no other rooms available being the long weekend and 2 massive events on in the city. No discount or extra was offered. This was really disappointing and ruined our stay. Wont be back.
Xin Z. Groups
China, January 13, 2015
Car park

two bedroom; location and quite
when i book the room, it said car park avaiable, didn't say anything about booking, when i arrive there i had been told that the car park already, because i didn't book it, so i need to pay $25 per access in the public car park
Eunji Y. Families with older children
South Korea, December 29, 2014
Great time at Quest on William

Convenience, Large space, Cleaness
It was such a great experience to stay, only two blocks away from main Bourke street mall so it was easy to go to main streets, but because of the distance it was very quiet at the hotel. Also all the kitchen utensil and appliances are well prepared. Very spacious (we stayed in 2bedroom). I'd love to stay again. I wish bathroom was bigger though. Also, it would have been good the reception had more than 1 scale or logbook for that so we could borrow
Ruth W. Business travelers
Australia, October 09, 2014
Ideal Location

1.location near transport, courts and shopping; 2. full facilities including full kitchen and bathtub; 3. friendly and helpful staff with can-do attitude to fix any little problems that might arise.
Very good
Abigail C. Families with young children
Australia, September 25, 2014
Very good

Close to city, friendly staff, clean hotel
Very goid
Katrina D. Families with older children
Australia, June 24, 2014
Weekend away with kids to watch football and shop

location, staff assistance, ease of access
Apartment was a bit smaller than expected but suited our requirements. Was generally clean apart from dust on tv and cabinet and showers needed a good scrub. Fold out sofa bed was quite uncomfortable and as there wasnt really room for a fold out bed the staff provided us with the fold out so we could use the mattress on top of sofa which was suitable however took up all of the family area. The view from the balcony wasn't great, I understand that higher floors/different outlook may be nicer. Next time we will book a larger apartment for our family of 5. Overall an enjoyable stay and easy to get around.
Tay K. Couples
Malaysia, June 19, 2014
Good,my family likes The place

Close to shopping centre
My family loves it,however wifi is not free, and No restaurant at hotel
KING G. Families with older children
Malaysia, June 05, 2014
A Pleasant Stay

1. Provide room service everyday except Sunday 2.Good location, easy to walk around 3.Comfortable bed and pillow
Quest on William fulfill my requirement with clean and comfortable stay, easy to get public transport. And most important friendly and helpful staff. The only con are the shower room is tiny and awful smell from the laundry room. Overall, we have a pleasant stay in Quest.

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