Very good 7.5
Based on 114 reviews

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About Quest Potts Point Hotel

Description

These serviced apartments are ideally located in the heart of Sydney, making it convenient for both business and leisure travelers. Popular attractions, such as the Sydney Harbor Bridge and the Royal Botanical Gardens, can be reached on foot or via public transportation. The business district, Bondi Beach, and Darling Harbor are within five kilometers of Quest Potts Point. There are 68 studio and apartment units available at the hotel, each one is readily equipped with modern amenities and even features a wonderful view of the Sydney Harbor. Guests can take advantage of the restaurant charge back service, valet laundry, and the pantry shopping service. Apartments also include facilities such as telephone lines and a fax machine to assist the corporate travelers. Quest Potts Point Hotel lets guests complete their itinerary by taking care of the finer details of your stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • car hire
  • shuttle service

Food & beverage

  • grocery deliveries
  • convenience store
  • room service
  • BBQ facilities
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • smoking area

Health and security

  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • fax machine
  • printer

Languages Spoken

  • English
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Policies

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

A credit card security deposit of 200 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Reception is open from 7:00 AM to 11:00 PM. Guests arriving outside reception hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-In Until: 11:00 PM
Check-Out From: 07:00 AM
Check-Out Until: 10:00 AM
Distance from City Center: 2 km
Distance to Airport: 11 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 70
Parking Fee (per day): 28 AUD
Reception Open Until: 11:00 PM
Room Voltage: 230
Time to Airport (Minutes): 15
Year Hotel Built: 2007
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.9
  • Location 8.4
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 5.7

Bonnie F.
United States
January 18, 2016
Convenient Location - Lovely Staff
Location, Neighborhood & Food
We had a very pleasant stay and I would highly recommend this hotel. We arrived the morning of NYE and the staff did a great job accommodating our early arrival. They promised to have a room ready shortly after our arrival so we took the time to explore the neighborhood, picked up a few groceries at the very convenient and lovely store across the street and made it to our room in time for a nice nap before heading out for our NYE plans. The rooftop is not to be missed - we had a lovely picnic and enjoyed the view. They have an excellent complimentary coffee machine for their guests that I wish I could have taken home.

Derek J.
Australia
December 13, 2015
pleased
profftional , friendly , clean
I had a wonderful experience for the second time at Quest PP

Sarah R.
New Zealand
September 25, 2015
Great Hotel
Location, Cleanliness, Rooftop view
Quest Potts Point has become our regular Sydney Hotel. Right in the middle of Kings cross/ Potts Point, but just off the very busy main road. A freshfood grocery shop opposite, pubs, cafes and restaurants surround it, but if we just wanted a quiet night, we grab a pizza and take it up to the rooftop and have a fabulous view of the Sydney harbor bridge and opera house. The train station is just 2 minutes away. The rooms are fairly smallish, but clean and contain their own mini kitchen. The staff are friendly and helpful. Will be booking again for next year!

Robert M.
Australia
September 11, 2015
Somewhat disappointed this visit
location , clean , pleasant staff
I was somewhat disappointed this stay ( I have stayed several times before ) .1) First day stay the TV didn't work - missing cable 2) shower leaked onto bathroom floor 3) no way to hang clothes in closet ( I think I was in the smallest room ! ) 4) room was not made up one day although I did ask the staff to attend to it 5) no bath mat or hand towels supplied on another day of my 4 night stay 6) hand basin so small - very difficult to shave at the space ! Despite my disappointment I must say the reception staff were always pleasant and generally responsive .

jimberly W.
Philippines
September 07, 2015
good Location, Bad Service
Location, Mini-kitchen and.... Location
Customer service is bad. We were greeted by a rude front desk attendant. Then soon, we saw the front desk person (another person) smoking with someone outside while I was waiting at the reception.

Steve M.
New Zealand
August 14, 2015
Not bad!
- Close to Kings Cross Station

Ari F.
Finland
August 11, 2015
Great place with excellent loction
staff performance, location, room quality
Situated 200 meters from train station in quiet area, but near King's Cross is an ideal place to stay in Sydney. No breakfast was available, but some nice café with breakfast possibilities near hotel. Hotel staff performance was really nice and friendly. Great stay.

Andrew N.
Australia
August 04, 2015
Nice quiet and homely
Location staff and comfort
Good quiet and quick

Stefan P.
Australia
July 29, 2015
Not quite what we expected
Location; Professional Staff; Free wifi
The stay was ok but we were not prepared for how small the rooms were. The first room we could hardly move (think Tokyo) and we were allocated a room right by the lift. In the 15 minutes we were in the room we heard every conversation outside our room while people were waiting for the lift. We asked to be moved and were allocated another larger room on the ground floor which was much quieter although we were awoken at 2am by other guests returning from a night out. The walls are very thin.The staff are great and the wifi from our ground floor room worked just fine. The location is great although I did not expect to see people urinating in the street opposite at 9am Sunday - this is more of a Kings Cross issue.

Michaela S.
Australia
June 29, 2015
Great Weekend Stay
Convenient location, very friendly and helpful staff, excellent room standard



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