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Excellent



based on 2713 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.6

Tan Y.
Singapore
September 14, 2011
Modern hotel with a good pool
I like the modern setting and also the breakfast served, the spread in nice :)
it is a driving trip for us, a family of 5, the location is slightly hidden, need to take note of the road sign. once in the hotel area, the setting is pretty appealing to us, we love the hotel setting, it is specious and the rooms are modern and nice. location is pretty convenient as it is just a walk away on the busy nigh market of patong. we recommend this hotel to all.

Chew C.
Malaysia
September 13, 2011
Good location and services
lovely room
its location is very good but it is too pity that no seaview. good services from all the staffs. but i would prefer the hotel to allow the guests to check in before 2pm if they arrived early. massage package provided by the hotel is much more expensive if compare with other massage center. and the last thing is hotel can consider to provide a free wi-fi service for the hotel's guests.

Nam S.
Singapore
September 11, 2011
Good Hotel at Reasonable Price (low season price)
Good location, modern decoration
Generally good relative to the price I paid. I forgot to bring my own toothbrush and the hotel charged me 20 baht for a disposable one. Although this is not a big issue but it seems rather petty for the hotel to charge. Supply of disposable toothbrush should be part of the standard toiletry supply free of charge to hotel guests. Sound insulation in the room is also very bad. We could hear all the talking and noises from the next room. The room doors were also badly constructed. Whenever the hotel guests closed the room doors, there were very loud bangs. Breakfast was rather basic. Other than that, everything else were not too bad.

EVANGELOS F.
Greece
September 11, 2011
very good service with very smily people.
nice swimming pool abd good quality breakfast
A very good choise if you like to stay in patong.good location.at the xity center but isolated from traffic noise. I am very satisfied for the choise to stay there

Vinitha N.
Singapore
September 11, 2011
Re: Service is not up to mark
Nice beds!
When we arrived there, everything was nicely introduced and we felt welcome. The rooms were spacious. Everything went fine until the last day when we were leaving. We booked the taxi for 7.15am and came to the lobby to check out at 7.10am. After checking out, they said that 2 towels were missing. The receptionist spoke very rudely and demanded us to pay 350Baht for each towel which is $12 for a silly towel. We may have left it at the poolside or packed it into our bags accidentally. Instead of letting the matter rest, he asked us to go up to the room to check and to search our bags! We were shocked and had no words to describe this service. I refused to pay a single cent and asked them to take any actions they would want. Then, at 7.45 am, another staff told the receptionist to drop the matter as he too felt it was ridiculous. We left the hotel and had to rush to the airport. We were lucky we did not miss our flight as we did an online check-in prior. I do not recommend anyone to stay in this hotel as you might end up with an unpleasant stay like this.

Nicol O.
Singapore
September 08, 2011
Peaceful place in the heart of patong
Walking distance to all great place in patong; friendly service.
the hotel bring in a refreshing feel compare to the busy town of phuket. it's located need the beach, night market, clubs, shopping centre and best, food. traveling to wanted place will be in ease of 5-10minutes walk. unexpectedly peaceful when it's located in the heart of patong, a nourishing town. the feeling of two different world; when out of the resort, busy and happening. while in resort, slow pace and peaceful. cons: the view isn't the kind where sea and sky are clear , block by some building. walk is too hollow, noise from other room is crystal clear .

Peong L.
Malaysia
September 07, 2011
Great location but small room
eviroment quite good
general hotel is good, but the eviroment of the spa to simple, it seems not match with the hotel.

Paulus M.
Indonesia
September 07, 2011
Lovely and Comfort Hotel
Best Location, Very Near with Downtown, Great Environment,
i really really like to enjoy staying at this hotel.. this hotel gives you best service for room, breakfast and housekeeping.. this room is very good, clean and cozy.. feels like you don't won't to get up from the bed.. and this hotel are very close with the downtown, its very easy to find something in the downtown.. highly recommended.. greatt.. two thumbs up..

YAXIN L.
China
September 06, 2011
Nice hotel
Beautiful view and convenient location
Nice room view to the swimming pool like a garden, close to seafood street and Jungcelon Shopping area and the beach, but hotel breakfast is so so

MICHAEL P.
Malaysia
September 06, 2011
lovely hotel and service with a smile
clean spacious rooms with balcony and close to patong beach and the main road.
I enjoyed my stay in the hotel. The only worry is the inability to make international calls from the room rather I have to go down to the reception to make the calls.