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Recent customer comments

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based on 1828 reviews
  • Cleanliness 8.5
  • Facilities 7.5
  • Location 7.5
  • Room Comfort/Standard 8.4
  • Service 8.6
  • Value for money 8.3
  • Food/Dining 7.5

Jeffrey S.
United Kingdom
July 16, 2016
Enjoyed my stay
Enjoyed my stay

Chairoj I.
July 13, 2016
Location and Cleanness
Location not closed BTS ,room not clean some facility not complete function.

reena S.
July 05, 2016
Not at all a brand
Total disappointment in terms of buffet & staff and nevertheless to mention awful location

Searle D.
July 03, 2016
Nice Stay friendly staff
The breakfast was fantastic location was great very close to the train station. If you want a helpful taxi driver ask for Loso one of the locals very honest.

Laureen A.
Hong Kong
June 28, 2016
Comfortable but location is an issue during rainy season
The hotel itself has no issues, quite clean and cozy. The problem is that when it rains you are literally stuck on the premise unless u take a taxi. The whole minor road leading to hotel gets flooded and it's very disgusting

Mary V.
United States
June 13, 2016
Great hotel, clean, nice staff, good food!
I booked three rooms for the beginning of our 3-week vacation. We stayed two nights. Three families: couple with older child, couple with younger child and couple with no children. We all agreed this was a good hotel to stay in. Room was large and clean with nice bathroom. Staff very friendly. Awesome breakfast. They have free Tuk Tuk that will take you to major soi/road intersections nearby and also to Terminal 21 mall. They can also pick you up from Terminal 21 but you need to call them and you may have to wait for the only Tuk Tuk to be available. There is a pool on the roof top (8th floor) that is open air and a little bit over 4 feet deep across. They also have a hot tub there. There is a gym but I didn't try it so cannot comment on it. The hotel is not located on a main street so it is not noisy around. We liked it so much we decided to book another two nights for the end of our trip.

rozilawati B.
June 06, 2016
The hotel upgrade us a big room, clean and comfortable.

Benjamin S.
June 05, 2016
Good locaction, but outdated suites
The part of the building "suites" are far outdated. Rooms are big, but to dark (old wood and carpets). Interior without charming or style, just outdated. The whole infrastructure incl. rooftop pool small but ok. Unfortunately (also for the gym) the space on the rooftop which is available is not really used, why ? TV programm provider they choosen is also not really, what should be offered by such a hotel. The prices overall, I would say compared with other alternatives in the near area is 30% to high. It can be that the hotel building is in a better condition, but the prices are more than 25% higher. However because of many better alternative in the near I would no more choosen this hotel.

Sunil C.
June 04, 2016
over all good experience
Travel desk facilities are phatic Drop and pick up from the main road needs improvement Rest everything is value for money

May 26, 2016
Bad location, poor customer orientation. Slow response to customer needs.
Rooms are claustraphobic. No ventilation, lack of natural light. Cramped up kind of layout of suites.