Very good 7.7
Based on 48 reviews

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About Raffaello Hotel

Description

This family-run hotel is conveniently located five minutes by foot to Wenceslas Square and only 15 minutes on foot from the Old Town and the historical buildings contained therein. Rooms are warmly and comfortably decorated and feature the high ceilings and big light-bearing windows indicative of these 19th century buildings. The whole property enjoys a welcoming ambience. Breakfast here is a cooked affair, service is warm and helpful, and rooms at the back of the hotel face a quiet little courtyard, and some even have balconies. The area is well served with restaurants and pubs, and the hotel staff will be very glad to suggest you the best ones in the area.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • airport transfer

Food & beverage

  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • dry cleaning

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • fax machine
  • printer

Languages Spoken

  • English
  • Czech
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Rooms : 34
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Last Renovated: 2009
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0

Kuang P.
Taiwan
March 05, 2016
Great Location
Location, Comfort, Staff

Jacelin C.
Singapore
November 11, 2015
too HOT!
free breakfast, near sightseeing places
the room was too hot for sleeping. We were there during summer and we understand that European countries are generally colder and do not require air condition. But, it was really too hot! Our room was located at 2nd floor along the main road i.e. the traffic was noisy and people were walking past our hotel even late at night. So we couldn't open the windows to sleep. And the hotel didn't have any fan for us. We were soaked in our sweat when we woke up.

marcel V.
United States
September 19, 2015
A very pleasant stay.
Location, breakfast and friendly staff
The stay was rather pleasant. The only negative is that if your room faced the street there was too much noise from vehicle traffic from the major boulevard that passes through with the window open.

Tomi R.
Finland
August 11, 2015
Great location
Nice staff, great location, comfort room in nice building
Only minus was that there was no air con and my day there was hot. I would book this hotel again.

charles Y.
Philippines
May 31, 2015
Raffaello Hotel
Very dirty

YIP L.
Hong Kong
November 04, 2013
Amazingly beautiful and romantic city
Big room; large bathroom; unbeatable price
The hotel is near to the main street but it's not noisy. The location of the hotel is not good compared to other hotels that is at the old town centre. It is not close to any tourist attraction so you have to take a taxi or the subway all the time. Not many dining places nearby as well.

nicola G.
United Kingdom
October 18, 2013
excellent value
location, lovely,friendly staff and cleanliness of hotel
I emailed beforehand to double check that they had rec our booking. I was contacted back the same day by the Manageress. As we were staying for my daughter's 21st birthday we were offered a birthday package which consisted of sparkling wine and the most gorgeous cake(even had the option to purchase 4 different types of cake!). Check in was quick and efficient by Thomas and he explained about our room location , breakfast timings and if we should require anything just to ask. We did ask about a restaurant that we wanted to visit for my daughters birthday meal and thomas helped us with directions. He also recommended another restaurant at the bottom end of the street, which we did visit on another occasion.This to was excellent food and comes highly recommended. Our room was clean and spacious and the bathroom was spotless. Towels clean and fluffy. After the 1st night's sleep we asked Vaclav on reception if we could have some more pillows(our personal preference) and these were brought to our room within 4 minutes - how is that for service! The hotel also very kindly let us keep our case as we had a late flight back home, again on collection of our bag later that day Vaclav gave great service. An absolute gentleman, friendly and eager to assist. Breakfast was good plenty of variety for a continental buffet. Filter coffee to die for !!!!! Kitchen staff always friendly in the morning and the tables cleared immediatley and always popping out to check if anything needed topped up or the food replenished.

Hung C.
Taiwan
June 27, 2013
For business travel only
Breakfast, near to Metro, downtown
Average level

Zoltan L.
Hungary
May 10, 2013
Not a 4 star quality
Noisy, poor breakfast
I spent only one night but will not be more. I could hear every word from the corridor, the walls and doors were very thin. Breakfast was poor and very minimalizid selection of food.

Julian W.
Australia
May 05, 2013
comfortable hotel
Buffet breakfast, location, friendly staff
One of the nicest places we stayed on our trip. Central location, spacious room, friendly/helpful staff. Big buffet breakfast with plenty of options was a great start to each day. Only (small) problem - the elevator stops inbetween each floor so you need to carry your luggage up and down a few stairs between the elevator and your room.



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