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Recent customer comments

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Exceptional



based on 218 reviews
  • Cleanliness 9.7
  • Facilities 9.5
  • Location 8.7
  • Room Comfort/Standard 9.5
  • Service 9.6
  • Value for money 8.8
  • Food/Dining 9.0
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James V. from Hong Kong
Families with older children
Stayed 2 nights in December 2015
Raffles Dubai Has Room to Improve
Room size, staff friendliness and fitness center
Overall, it was satisfactory. Some communication issues detracted from our overall experience but it wasn't due to a lack of effort by the very polite and friendly staff.
Reviewed December 25, 2015

hiba H. from Lebanon
Business travelers
Stayed 2 nights in December 2015
Excellent
Suite
Reviewed December 25, 2015

El-Nasir L. from United Kingdom
Business travelers
Stayed one night in December 2015
Raffles Dubai- Excellence amongst the Pharohs
service, attention to detail and the room size.
A very pleasant and enjoyable stay. No hesitation in recommending.
Reviewed December 24, 2015

Johan B. from United States
Business travelers
Stayed 4 nights in December 2015
JBreview
Staff, food, Cleanliness
Fantastic.
Reviewed December 21, 2015

QASSIM K. from Qatar
Solo travelers
Stayed 5 nights in August 2015
GREAT HOTIL
THE STAFF ARE SUPER PROFESSIONALS THE LOCATION IS PERFECT AND YOU FEEL LIKE KING IN IT.
I LOVE IT AND THIS IS THE NINTH STAY WITH THEM
Reviewed December 04, 2015

ALBERTO T. from United States
Couples
Stayed 2 nights in November 2015
Excelent hotel
Service, food, bed
Reviewed December 03, 2015

matthew E. from United Kingdom
Couples
Stayed 7 nights in October 2015
Stunning
Service, Rooms,
An amazing stay at Raffles. Stunning rooms and also large. All the mod cons. Great food, and most important, great staff
Reviewed November 18, 2015

sami A. from Kuwait
Solo travelers
Stayed 3 nights in November 2015
My Favourite Hotel In Dubai
Big Room ,Good Design, Free Drinking Water & Coffee ,Free High Speed Wifi , Big Terrac.
Just A 10 Min From Airport And 10 Min. From Dubai Mall And Burj Khalefa. I Love The Room Design And The Big Bath Room.
Reviewed November 10, 2015

Lucy K. from Kenya
Business travelers
Stayed 2 nights in October 2015
Fabulous exceeded expectations
Staff from arrival Keen, Mahdi, Fred, and Benita were all outstanding.
Excellent experience and ambiance with only a slight hitch at check out.
Reviewed October 19, 2015

Roy S. from Australia
Business travelers
Stayed 7 nights in October 2015
Very comfortable hotel with excellent service
Service. Room. Food
There was no ironing board and Iron in our room. We asked for one, but it was never delivered. An oversight? Otherwise service was excellent overall.
Reviewed October 16, 2015