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Raffles Makati Hotel

1 Raffles Avenue, Makati, Manila, Philippines 1224

Recent customer reviews

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Exceptional

9.4

based on
72 reviews

49 reviews in English

Value for Money
8.7
Location
9.6
Staff Performance
9.6
Hotel Condition/Cleanliness
9.8
Room Comfort/Standard
9.8
Food/Dining
8.9
All reviews (72)
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Jeffrey J. Couples Australia, January 1, 2016
Manila NYE Stay-cation

Beautiful rooms, excellent staff, convenient location
8.7
Stayed one night for NYE. Everything about the Hotel is excellent; particularly the rooms and staff, which are both world class. Very conveniently located to Greenbelt and other Makati shopping centres and restaurants. The only small disappointment is the very small restaurant, which appears to be shared with the Fairmont Hotel in the same building. Unless you are there very early, you have to queue for breakfast; in our case for more than 20 min. This issue aside, our experience was otherwise first class.
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Meriam E. Families with young children Philippines, December 20, 2015
Deserves a 7-star rating

Room, Amenities, Service
10
It could have been the perfect stay if not for the late checkin due to the hotel's fault (it took them 1 hour and 15 minutes to prepare the room because the previous occupant vacated it late, apparently). The bed was very soft and we loved the pillow menu. The bath amenities were luxurious and the butler service was quick and efficient. Also the complimentary afternoon tea and evening cocktails were delicious and filling. Raffles is conveniently located with a lot of malls and restaurants around. Impeccable service in general. The pool was too cold, though.
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Christopher J. Business travelers Philippines, October 28, 2015
Amazing experienc!

Room, service and food
10
Life changing
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Ian H. Business travelers United Kingdom, September 14, 2015
Ixh rates raffles

Staff - food - facilities
10
Perfect - every part of stay worked well
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Ereline A. Couples Philippines, August 22, 2015
Best ever Hotel in the Phils, must try

Spacious and modern Room, Superb Food and Clean property
10
The hotel is 2 thumbs up. I want to stay more and feel at home on the first look. Highly recommendable.
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Cherry G. Solo travelers Philippines, May 16, 2015
Relaxing

Elegant, relaxing, beautiful
9.3
Satisfied
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Walid M. Business travelers Egypt, May 15, 2015
Very good hotel

Clean and location and food
9.7
Very good hotel I advise any travelers how wants to get 5 stars hotel
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Tomoko H. Business travelers Japan, May 4, 2015
Elegant and calm

Safety, clean, hospitality
9.7
We had a great relaxing with enough space at junior suite.
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Andrew C. Couples United States of America, January 29, 2015
if in Makati, nicest place you could be

rooms, butler, food
9
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Tina U. Families with young children Australia, January 17, 2015
High class

Service, location, room
9.3
We were upgraded to an executive room and the service was very high class. Id recommend it more for couples or families with older children. It was a high class experience that having a toddler running around or making a mess would be embarassing therefore we didnt get a chance to have the complimentary afternoon tea or pre dinner drinks. There was no baby change areas around as It seemed like a hotel more suited for business travellers or weddings. Overall it was an excellent experience, my husband and I cant wait to go back one day.
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