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Exceptional 9.4
Based on 82 reviews

Recent customer comments

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based on 82 reviews
  • Cleanliness 9.8
  • Facilities 9.8
  • Location 9.6
  • Room Comfort/Standard 9.7
  • Service 9.6
  • Value for money 8.7
  • Food/Dining 8.9

Jeffrey J. from Australia
Stayed one night in December 2015
Manila NYE Stay-cation
Beautiful rooms, excellent staff, convenient location
Stayed one night for NYE. Everything about the Hotel is excellent; particularly the rooms and staff, which are both world class. Very conveniently located to Greenbelt and other Makati shopping centres and restaurants. The only small disappointment is the very small restaurant, which appears to be shared with the Fairmont Hotel in the same building. Unless you are there very early, you have to queue for breakfast; in our case for more than 20 min. This issue aside, our experience was otherwise first class.
Reviewed January 02, 2016

Meriam E. from Philippines
Families with young children
Stayed one night in December 2015
Deserves a 7-star rating
Room, Amenities, Service
It could have been the perfect stay if not for the late checkin due to the hotel's fault (it took them 1 hour and 15 minutes to prepare the room because the previous occupant vacated it late, apparently). The bed was very soft and we loved the pillow menu. The bath amenities were luxurious and the butler service was quick and efficient. Also the complimentary afternoon tea and evening cocktails were delicious and filling. Raffles is conveniently located with a lot of malls and restaurants around. Impeccable service in general. The pool was too cold, though.
Reviewed December 21, 2015

Ereline A. from Philippines
Stayed one night in August 2015
Best ever Hotel in the Phils, must try
Spacious and modern Room, Superb Food and Clean property
The hotel is 2 thumbs up. I want to stay more and feel at home on the first look. Highly recommendable.
Reviewed December 02, 2015

Christopher J. from Philippines
Business travelers
Stayed 2 nights in October 2015
Amazing experienc!
Room, service and food
Life changing
Reviewed October 29, 2015

Ian H. from United Kingdom
Business travelers
Stayed one night in September 2015
Ixh rates raffles
Staff - food - facilities
Perfect - every part of stay worked well
Reviewed September 15, 2015

cherry G. from Philippines
Solo travelers
Stayed 4 nights in May 2015
Elegant, relaxing, beautiful
Reviewed May 17, 2015

Walid M. from Egypt
Business travelers
Stayed 4 nights in May 2015
Very good hotel
Clean and location and food
Very good hotel I advise any travelers how wants to get 5 stars hotel
Reviewed May 16, 2015

Tomoko H. from Japan
Business travelers
Stayed 2 nights in May 2015
Elegant and calm
Safety, clean, hospitality
We had a great relaxing with enough space at junior suite.
Reviewed May 05, 2015

Rechell M. from Philippines
Stayed 2 nights in December 2014
Luxurious staycation
Very friendly staffs, amazing location, the best food
It was wonderful! Very comfortable, nice amenities and they've got the best food. My favorite hotel in Manila! Thumbs up!
Reviewed April 08, 2015

Andrew C. from United States
Stayed one night in January 2015
if in Makati, nicest place you could be
rooms, butler, food
Reviewed February 11, 2015


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