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Exceptional 9.4
Based on 82 reviews

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Exceptional



based on 82 reviews
  • Hotel Condition/Cleanliness 9.8
  • Facilities 9.8
  • Location 9.6
  • Room Comfort/Standard 9.7
  • Service 9.6
  • Value for Money 8.7
  • Food/Dining 8.9
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Jeffrey J.
Australia
January 02, 2016
Manila NYE Stay-cation
Beautiful rooms, excellent staff, convenient location
Stayed one night for NYE. Everything about the Hotel is excellent; particularly the rooms and staff, which are both world class. Very conveniently located to Greenbelt and other Makati shopping centres and restaurants. The only small disappointment is the very small restaurant, which appears to be shared with the Fairmont Hotel in the same building. Unless you are there very early, you have to queue for breakfast; in our case for more than 20 min. This issue aside, our experience was otherwise first class.

Meriam E.
Philippines
December 21, 2015
Deserves a 7-star rating
Room, Amenities, Service
It could have been the perfect stay if not for the late checkin due to the hotel's fault (it took them 1 hour and 15 minutes to prepare the room because the previous occupant vacated it late, apparently). The bed was very soft and we loved the pillow menu. The bath amenities were luxurious and the butler service was quick and efficient. Also the complimentary afternoon tea and evening cocktails were delicious and filling. Raffles is conveniently located with a lot of malls and restaurants around. Impeccable service in general. The pool was too cold, though.

Ereline A.
Philippines
December 02, 2015
Best ever Hotel in the Phils, must try
Spacious and modern Room, Superb Food and Clean property
The hotel is 2 thumbs up. I want to stay more and feel at home on the first look. Highly recommendable.

Christopher J.
Philippines
October 29, 2015
Amazing experienc!
Room, service and food
Life changing

Ian H.
United Kingdom
September 15, 2015
Ixh rates raffles
Staff - food - facilities
Perfect - every part of stay worked well

cherry G.
Philippines
May 17, 2015
Relaxing
Elegant, relaxing, beautiful
Satisfied

Walid M.
Egypt
May 16, 2015
Very good hotel
Clean and location and food
Very good hotel I advise any travelers how wants to get 5 stars hotel

Tomoko H.
Japan
May 05, 2015
Elegant and calm
Safety, clean, hospitality
We had a great relaxing with enough space at junior suite.

Rechell M.
Philippines
April 08, 2015
Luxurious staycation
Very friendly staffs, amazing location, the best food
It was wonderful! Very comfortable, nice amenities and they've got the best food. My favorite hotel in Manila! Thumbs up!

Andrew C.
United States
February 11, 2015
if in Makati, nicest place you could be
rooms, butler, food