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Exceptional 9.4
Based on 81 reviews

Recent customer comments

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Exceptional



based on 81 reviews
  • Hotel Condition/Cleanliness 9.8
  • Facilities 9.7
  • Location 9.6
  • Room Comfort/Standard 9.7
  • Service 9.6
  • Value for Money 8.7
  • Food/Dining 8.9

Meriam E.
Philippines
December 21, 2015
Deserves a 7-star rating
Room, Amenities, Service
It could have been the perfect stay if not for the late checkin due to the hotel's fault (it took them 1 hour and 15 minutes to prepare the room because the previous occupant vacated it late, apparently). The bed was very soft and we loved the pillow menu. The bath amenities were luxurious and the butler service was quick and efficient. Also the complimentary afternoon tea and evening cocktails were delicious and filling. Raffles is conveniently located with a lot of malls and restaurants around. Impeccable service in general. The pool was too cold, though.

Ereline A.
Philippines
December 02, 2015
Best ever Hotel in the Phils, must try
Spacious and modern Room, Superb Food and Clean property
The hotel is 2 thumbs up. I want to stay more and feel at home on the first look. Highly recommendable.

Christopher J.
Philippines
October 29, 2015
Amazing experienc!
Room, service and food
Life changing

Ian H.
United Kingdom
September 15, 2015
Ixh rates raffles
Staff - food - facilities
Perfect - every part of stay worked well

cherry G.
Philippines
May 17, 2015
Relaxing
Elegant, relaxing, beautiful
Satisfied

Walid M.
Egypt
May 16, 2015
Very good hotel
Clean and location and food
Very good hotel I advise any travelers how wants to get 5 stars hotel

Tomoko H.
Japan
May 05, 2015
Elegant and calm
Safety, clean, hospitality
We had a great relaxing with enough space at junior suite.

Rechell M.
Philippines
April 08, 2015
Luxurious staycation
Very friendly staffs, amazing location, the best food
It was wonderful! Very comfortable, nice amenities and they've got the best food. My favorite hotel in Manila! Thumbs up!

Andrew C.
United States
February 11, 2015
if in Makati, nicest place you could be
rooms, butler, food

Tina U.
Australia
January 19, 2015
High class
Service, location, room
We were upgraded to an executive room and the service was very high class. Id recommend it more for couples or families with older children. It was a high class experience that having a toddler running around or making a mess would be embarassing therefore we didnt get a chance to have the complimentary afternoon tea or pre dinner drinks. There was no baby change areas around as It seemed like a hotel more suited for business travellers or weddings. Overall it was an excellent experience, my husband and I cant wait to go back one day.